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HiGuys, System version Avaya cm5.2. Can I configure a station to use a specific route pattern no matter what number he dials. E.g station 1 makes oubound call and uses normal ars procedure and goes down standard route pattern 1. But station 2 makes a call and needs to route down a specific route...

Hi Simreal, I have tried this and it came back with the same error. I was able to login to the val manually and pull of the announcment files. Still cant retrieve using Val manager. I have tried versions 2,3,4 all give the same result.

I am having problems with backing up announcments using Val Manager version 3.0.12. My CM version is R013.00.1.346.0., this is a CSI. When I try to preform a backup i get the following error Mon Nov 12 13:20:24 GMT 2007 **Task: Back Up VAL Board, Task ID: 20** Could not enable filesystem on...

Hi Guys, What is the maximum number of calls that can listen to a single announcment on a VAl board. For examlpe all calls go to a announmnet and then diconnect. How many calls can listen to the announmnet simultaneously?

Comman issue. enable test 164. reset system 2. disable test 164. you should now be able to send tones.

CHEERS RTMCKEE, I HAD 256 ANNOUNCMENTS ON THIS BOARD.

The tiger cdr package is widely used with the avaya switch , i have seen it working, it lokks pretty good.

Hi Guys, I have a val board which has 3000 seconds left on it. When i do a cahnge announcments and try to add another announcment to this board, i get response back saying system has reached max capacity. Has any of you guys experienced this? and what was the resoloution?

Just to add in the uk on a BT line it is 17070

Hi Guys, I am having difficulty with exporting vdn data from the ASA. I go to the advanced tab in asa and click the export tab, here i type in the vdn numbers which i want to export. I then do a run now. This has always worked until this morning. I get an error message back saying. Error...

DISCLAIMER: The following BRI configuration has been used to connect the Lucent PBX to the Brooktrout TR114 BRI card. This information should only be used as a guideline and we strongly recommend that you contact your telephone administrator or PBX vendor if you are planning to configure and...

I have recently set this up for a client. I used a co trunk board. The cable coming from door went into the co trunk board i.e port 1. I then sent the calls for that trunk to a reception console, she takes the call and presses #4 to release the door lock. This is what the manufacturer of the...

Try busy and releasing the ports which are giving the problems. I.e busy port 01a0101.....release port 01a0101. This way you are only playing with the ports causing the problem and not the whole trunk.

First you need to connect the cd player to an analog port on the switch. Then you do ch sys fe.On the first page half way down you will see music on hold options,change this to music and a field will appear for a port,put your port number here. An easy way to test is by setting up a vdn pointing...

Hi Guys Is it possible for me to have a security code on a definity phone. This is so that outbound calls can only be made by the peron who's phone it is. If a user wants to make an outbound call he enters a security which allows him to make a outbound call.Has anyone done this, or does anyone...

its a ds1

Hi Guys I have a link between a definity 9.5 and a mitel. When a call is placed from the definity to the mitel , the mitel phone sees the extension of the definity. When the call is placed from mitel to the definity the definity phone sees only the name of the trunk group i.e mitel link. So we...

Here in the uk we either ask the service provider to restricts the cli from being sent out or we insert 141 inthe route pattern, this also restricts the number.

Change trunk xx ie the trunk group where the number is being delieverd to. Depending on what version software you are using go to the page which looks like this: INCOMING CALL HANDLING TREATMENT Service/ Called Called Del Insert Per Call Night Feature Len Number...

Hi Guys, I have a med pro in a g700/s87800,version 2.1.I did a camp-on busy medpro in order to busy the med pro out gracefully.This was done to allow me to change the duplex setting on the card. Now when i do change ip-interface xxxx and try to make any changes to the board i get back error...