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How to get Outcalling to work.
- Thread starter StevengW
- Start date
If it is an Aria with the right software level then it is menu 6 2nd page. (see below)
Menu 6 - Dialing and Serial Channel Parameters
- Transfer, Outcall, Fax, and Pager Sequences - ( page 2 )
Pager Dialing Sequences:
1: LPCP#D 7:
2: HPPPPPC#D 8:
3: PPP2149564200#D 9:
4: PPPP9564200#D 10:
5: P9564200#D 11:
6: 12: PPPPPP4445PD
A "1" is Required for...
10 Digit Local Calls (Y/N): N
Long-distance Calls (Y/N): N
Number of Digits to Dial for...
Local Calls: 2 - 10 Digits
Toll Calls in Local Area Code: 2 - 10 Digits
Parameters not updated. Press any key to return to Dialing Parameters Menu:
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
Menu 6 - Dialing and Serial Channel Parameters
- Transfer, Outcall, Fax, and Pager Sequences - ( page 2 )
Pager Dialing Sequences:
1: LPCP#D 7:
2: HPPPPPC#D 8:
3: PPP2149564200#D 9:
4: PPPP9564200#D 10:
5: P9564200#D 11:
6: 12: PPPPPP4445PD
A "1" is Required for...
10 Digit Local Calls (Y/N): N
Long-distance Calls (Y/N): N
Number of Digits to Dial for...
Local Calls: 2 - 10 Digits
Toll Calls in Local Area Code: 2 - 10 Digits
Parameters not updated. Press any key to return to Dialing Parameters Menu:
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
- Thread starter
- #4
Software Release 03.11.05-1
Octel 250.
I have 3 area codes out here 602,623,480 which are all local calling. The only one that I see in the Octel is 602.
In Mail box ext 9.1 Subscriber Ext the number is 602516XXXX
The 9.1 Attendent destination is set as 623936xxxx, but when I press 0 the call is looked at as a longdistance call. If I put a 10 digit number in there it will put a 1 in front of it. If it is 7 digit and is a 602 area code it makes the call. I have changed the 6.1 second page A 1 is needed to make local and long distance calls but it never works. The only thing I have not found out how to change is changing local from 7 to 10 digits...
Octel 250.
I have 3 area codes out here 602,623,480 which are all local calling. The only one that I see in the Octel is 602.
In Mail box ext 9.1 Subscriber Ext the number is 602516XXXX
The 9.1 Attendent destination is set as 623936xxxx, but when I press 0 the call is looked at as a longdistance call. If I put a 10 digit number in there it will put a 1 in front of it. If it is 7 digit and is a 602 area code it makes the call. I have changed the 6.1 second page A 1 is needed to make local and long distance calls but it never works. The only thing I have not found out how to change is changing local from 7 to 10 digits...
- Thread starter
- #5
Menu 5 - Outcalling Parameters 00001
- Area Code Restriction Table -
Area Code: 602
Restriction Table Active: N A(llow)/B(lock) Prefix Leading Digits in Table: A
Menu 5 - Outcalling Parameters 00001
- Area Code Restriction Tables -
Local Area Code Restriction Table
602
Other Area Code Restriction Tables
602
Menu 4 - Port Assignments 00001
Extension/ Ln Pt Extension/ Ln Pt
Pt Phone No. I O T M N P F Tp D Gp Pt Phone No. I O T M N P F Tp D Gp
-- ---------- - - - - - - - --- - -- -- ---------- - - - - - - - --- - --
1A 011000001 Y Y Y Y N N N 52 1 2E 011000013 Y Y Y Y N N N 52 1
1B 011000002 Y Y Y Y N N N 52 1 2F 011000014 Y Y Y Y N N N 52 1
1C 011000003 Y Y Y Y N N N 52 1 2G 011000015 Y Y Y Y N N N 52 1
1D 011000004 Y Y Y Y N N N 52 1 2H 011000016 Y Y Y Y N N N 52 1
1E 011000005 Y Y Y Y N N N 52 1 3A 011000017 Y Y Y Y N N N 52 1
1F 011000006 Y Y Y Y N N N 52 1 3B 011000018 Y Y Y Y N N N 52 1
1G 011000007 Y Y Y Y N N N 52 1 3C 011000019 Y Y Y Y N N N 52 1
1H 011000008 Y Y Y Y N N N 52 1 3D 011000020 Y Y Y Y N N N 52 1
2A 011000009 Y Y Y Y N N N 52 1 3E 011000021 Y Y Y Y N N N 52 1
2B 011000010 Y Y Y Y N N N 52 1 3F 011000022 Y Y Y Y N N N 52 1
2C 011000011 Y Y Y Y N N N 52 1 3G 011000023 Y Y Y Y N N N 52 1
2D 011000012 Y Y Y Y N N N 52 1 3H 011000024 Y Y Y Y N N N 52 1
Menu 5 - Outcalling Parameters 00001
Initial Weekday Outcall Notification Schedule for New Subscribers:
Start Time: 8:00A Message Type: 1 - All Messages
Stop Time: 5:00P Outcall Interval: 1 - One Hour
Retry Intervals for Outcall Notification - Urgent Messages
Number of Attempts Before Giving Up On: Busy: 4 No-answer: 5
Minutes Between Attempts On: Busy: 10 No-answer: 30
Retry Intervals for Outcall Notification - Non-Urgent Messages
Number of Attempts Before Giving Up On: Busy: 3 No-answer: 4
Minutes Between Attempts On: Busy: 20 No-answer: 40
Use Area Code Restriction Table Lookup for ECP Transfers (Y/N): N
"Local" Area Code Group A: 800 623 480 602
"Local" Area Code Group B: 800
"Local" Area Code Group C: 800
"Local" Area Code Group D: 800
"Local" Area Code Group E: 800
"Local" Area Code Group F: 800
Stats "Local" Area Code Group: 800
Menu 6 - Dialing and Serial Channel Parameters 00001
- Transfer, Outcall, Fax, and Pager Sequences -
"Flash" On-hook Time: 400 milliseconds
"Pause" Time: 1000 milliseconds
Block Automated Attendant Transfer: , , , .
Dialing Sequence to Transfer a Call: FPN
Dialing Sequence to Reconnect with a Call -
Ring/No Answer: F
Busy: F
Dialing Sequence for On-PBX Calls (if VPMOD is on a PBX): 9PN
Dialing Sequence for Local Calls: 9PN
Dialing Sequence for Long-distance Calls: 9PN
Dialing Sequence for AMIS International Calls: 9PN
Dialing Sequence for Private Network Calls: 9PN
Menu 6 - Dialing and Serial Channel Parameters 00001
- Transfer, Outcall, Fax, and Pager Sequences - ( page 2 )
Pager Dialing Sequences:
1: 7:
2: 8:
3: 9:
4: 10:
5: 11:
6: 12:
A "1" is Required for...
10 Digit Local Calls (Y/N): Y
Long-distance Calls (Y/N): N
Number of Digits to Dial for...
Local Calls: 1 - 7 Digits
Toll Calls in Local Area Code: 2 - 10 Digits
- Thread starter
- #6
You need to change the local calls to a y for 10 digit and say no to the dial a 1. then in menu 5 just add the other area codes in under Local Area Code Restriction Table
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
also in menu 1-1 is the ext number set to 10?
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
- Thread starter
- #9
Thats what I dont know how to do. Is change 7 to 10 digits for local. Yes ext is set to 10...
Menu 1 - System Parameters 00001
- Installation Information -
Company Name :
:
Company Phone Number (include area code): 602269xxxx
VPMOD Phone Number (include area code): 602516xxxx Extension:
Number of Rings for Local and Long Distance Calls (Used for Outcalls): 6
ACP Used for Integration: N
Type of PBX or Centrex VPMOD is on: 3 - 1A ESS/SMDI, Full Duplex
Number of Digits in Extension (Used for Outcalling and ECP): 10
Number of Digits in Extension (Used for Message Waiting): 10
Number of Rings for On-PBX Calls (Used for Outcalling): 3
Number of Rings for On-PBX Calls (Used for ECP): 2
Sender ID Used for Telephone Answering Messages: 1 - "Outside Caller"
Saved Messages - Keep Date/Time Stamp of When the Message was Received: Y
Block Messages to Uninitialized Mailboxes (Y/N): N
ANI Used for Integration: N
LIKE THIS??? Menu 5 - Outcalling Parameters 00001
- Area Code Restriction Table -
Area Code: 602
Restriction Table Active: N A(llow)/B(lock) Prefix Leading Digits in Table: A
Add the Leading Digits of a Phone Number
To Which Calls Will Be Allowed: 623
I did all of this but it doesnt work still...
Menu 1 - System Parameters 00001
- Installation Information -
Company Name :
:
Company Phone Number (include area code): 602269xxxx
VPMOD Phone Number (include area code): 602516xxxx Extension:
Number of Rings for Local and Long Distance Calls (Used for Outcalls): 6
ACP Used for Integration: N
Type of PBX or Centrex VPMOD is on: 3 - 1A ESS/SMDI, Full Duplex
Number of Digits in Extension (Used for Outcalling and ECP): 10
Number of Digits in Extension (Used for Message Waiting): 10
Number of Rings for On-PBX Calls (Used for Outcalling): 3
Number of Rings for On-PBX Calls (Used for ECP): 2
Sender ID Used for Telephone Answering Messages: 1 - "Outside Caller"
Saved Messages - Keep Date/Time Stamp of When the Message was Received: Y
Block Messages to Uninitialized Mailboxes (Y/N): N
ANI Used for Integration: N
LIKE THIS??? Menu 5 - Outcalling Parameters 00001
- Area Code Restriction Table -
Area Code: 602
Restriction Table Active: N A(llow)/B(lock) Prefix Leading Digits in Table: A
Add the Leading Digits of a Phone Number
To Which Calls Will Be Allowed: 623
I did all of this but it doesnt work still...
- Thread starter
- #10
just change the local calls from a 1 to a 2 and it will show local call 10 digits
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
- Thread starter
- #12
Just a thought but what if you try this. In the mailbox tell it the att destination is 1 and the att schedule is 1 and put the opr number in attn schedule 1 as attn number 1 and see if it goes.
Also just check your menu 6 to make sure it matches the below example
A "1" is Required for...
10 Digit Local Calls (Y/N): N
Long-distance Calls (Y/N): N
Number of Digits to Dial for...
Local Calls: 2 - 10 Digits
Toll Calls in Local Area Code: 2 - 10 Digits
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
Also just check your menu 6 to make sure it matches the below example
A "1" is Required for...
10 Digit Local Calls (Y/N): N
Long-distance Calls (Y/N): N
Number of Digits to Dial for...
Local Calls: 2 - 10 Digits
Toll Calls in Local Area Code: 2 - 10 Digits
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
Also not to sound stupid but I see your on PBX call is set to dial a 9. If this is on a plexar or Centrex system do you have to dial 9 to get to a sta from it's own plexar or Centrex system?
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
- Thread starter
- #15
Menu 2 - Attendant Schedules and Port Monitoring 00001
- Attendant Schedules -
Attendant Schedule Number: 1
Attendant Availability on Weekday: 1 - Always
Weekday Schedule (if Part-time Availability)
Begin: Begin: Begin:
End: End: End:
Attendant Availability on Weekend or Holiday: 1 - Always
Weekend/Holiday Schedule (if Part-time Availability)
Begin: Begin: Begin:
End: End: End:
Attendant Numbers:
1: 623936xxxx 2: 3: 4: 5:
6: 7: 8: 9: 10:
11: 12: 13: 14: 15:
16: 17: 18: 19: 20:
21: 22: 23: 24: 25:
26: 27: 28: 29: 30:
P1: 0 P2: P3: P4: -Continued Menu 2 - Attendant Schedules and Port Monitoring 00001
- Set Weekend/Holidays -
Weekend
Mon: N Tue: N Wed: N Thu: N Fri: N Sat: Y Sun: Y
Holidays
01/01
05/30
07/04
09/05
11/24
12/25
NO STILL NOT WORKING.
I feel like Im missing something.
- Attendant Schedules -
Attendant Schedule Number: 1
Attendant Availability on Weekday: 1 - Always
Weekday Schedule (if Part-time Availability)
Begin: Begin: Begin:
End: End: End:
Attendant Availability on Weekend or Holiday: 1 - Always
Weekend/Holiday Schedule (if Part-time Availability)
Begin: Begin: Begin:
End: End: End:
Attendant Numbers:
1: 623936xxxx 2: 3: 4: 5:
6: 7: 8: 9: 10:
11: 12: 13: 14: 15:
16: 17: 18: 19: 20:
21: 22: 23: 24: 25:
26: 27: 28: 29: 30:
P1: 0 P2: P3: P4: -Continued Menu 2 - Attendant Schedules and Port Monitoring 00001
- Set Weekend/Holidays -
Weekend
Mon: N Tue: N Wed: N Thu: N Fri: N Sat: Y Sun: Y
Holidays
01/01
05/30
07/04
09/05
11/24
12/25
NO STILL NOT WORKING.
I feel like Im missing something.
- Thread starter
- #16
You may want to change this to a yes so it can tell the 623 i a local area code in menu 5
Use Area Code Restriction Table Lookup for ECP Transfers (Y/N): N
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
Use Area Code Restriction Table Lookup for ECP Transfers (Y/N): N
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
- Thread starter
- #18
Do you mean where I put P9N I changed it to just N. To be honest with you I have no idea other than we have Taqua 7000 hooked up to this Octel 250. An Adtran with 20 trunks for the main number to the VM. No need to dial a 9 or anything else that I can see. Just as testing purposes I set my self up with a VM and it just so happens that my VM with 10 digits has the same area code as my cell so all I put in is 7 digits and it worked which was cool to me. No we are adding more VMs for customers and I would like that feature to work for everyone. Maybe in the Local area codes it didnt take the new area codes I dont see them.
Menu 5 - Outcalling Parameters 00001
- Area Code Restriction Table -
Area Code: 602
Restriction Table Active: N A(llow)/B(lock) Prefix Leading Digits in Table: A
Add the Leading Digits of a Phone Number
To Which Calls Will Be Allowed: 623
I did all of this but it doesnt work still...
Menu 5 - Outcalling Parameters 00001
- Area Code Restriction Table -
Area Code: 602
Restriction Table Active: N A(llow)/B(lock) Prefix Leading Digits in Table: A
Add the Leading Digits of a Phone Number
To Which Calls Will Be Allowed: 623
I did all of this but it doesnt work still...
- Thread starter
- #19
the leading digits are after the area code is dialed not the area code. You would need to add the 623 in as an area code.
I have also seen some patch info on this problem but it is old and from rel 2 software.
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
I have also seen some patch info on this problem but it is old and from rel 2 software.
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
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