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Finding the BEST engineer.....G3r 9

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TheCardMan

TheCardMan

IS-IT--Management
Jun 18, 2002
428
US

I need to hire an Engineer who has real deep experience with G3r issues. I am battling Sync issues and it is getting worse as time goes on. I can not get support form local partners and AVAYA has not been returning phone calls. Long story.... Anyone know of where I can find this expertise that will be able to come on site for a day and look into my issues? Willing to pay T&M while onsite. site is in the Orange County, NY area.


 
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STATUS SPE.......

PROCESSOR COMPLEX

Duplicated? no
SPE Selected:
Standby Busied?
Standby Refreshed?
Standby Shadowing:
Standby Handshake:
Recent Spontaneous Interchange?

SPE-A SPE-B

Mode: active Mode:
Select Switch: Select Switch:
Major Alarms: 0 Major Alarms:
Minor Alarms: 3 Minor Alarms:
Warning Alarms: 2 Warning Alarms:
State of Health: State of Health:
R-Media State: out-of-service R-Media State:
Disk Present? yes Disk Present?
Disk State: out-of-service Disk State:
 
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are those tie lines to Ny & canada? you should be syncing off a local pri.
 
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STATUS HEALTH......

SPE: Simplex OCC: St: 7% Sm: 20% Cp: 1% Idl: 72%
PNC: Simplex ALARMS:Maj: 10 Min: 11 Wrn: 111
Pwr: comm Sync:secondaryLogins:2 BUSYOUT:Trk: 0 Stn: 0 Oth: 0

Cab EmTr Mj Mn Wn PNC Cab EmTr Mj Mn Wn PNC Cab EmTr Mj Mn Wn PNC
1 auto- 10| 7|63 up
2 auto- 0| 4|37 up
4 auto- 0| 0|11 up

 
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List Fiber.....

Code: 
                          FIBER LINK ADMINISTRATION

FIBER -------- ENDPOINT 1 --------  -------- ENDPOINT 2 --------
LINK# TYPE A-PNC DS1   B-PNC DS1    TYPE A-PNC DS1   B-PNC DS1    DS1
           LOC   CONV  LOC   CONV        LOC   CONV  LOC   CONV   CONV
                 LOC         LOC               LOC         LOC    TYPE

 1    ei   01B02                    sni  01E02

 2    sni  01E20                    ei   02A01

 4    sni  01E19 01E21              ei   04A01 04A02              TN1654
Primary Facility:A                             B                       MISMATCH
 
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YES - Had at one time a cabinet in LasVegas and one in Pennsylviania. They were removed before I got here.

-Joe

 
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I have 2 pri for local in ny, 2 for inbound 800 in ny, 1 for outbound ld in ny, i for local in canada, 2 for the pbx link to canada, and one for the link to a perdictive dialer in canada (total of 9 circuits active).

These are the only trunk groups left:

Code: 
                                TRUNK GROUPS

Grp                                                No.                  Out  Que
No. TAC  Group Type    Group Name                  Mem TN  COR CDR Meas Disp Len

1   802  tie           Ottawa Dialer               24  1   1   y   ext  n    0
7   817  isdn          PAETEC Local IN/OUT         46  1   62  y   ext  y    0
8   808  tie           Qwest (OutBound)            24  1   62  y   ext  y    0
10  810  tie           Qwest Incoming 800          24  1   63  n   both n    0
12  812  tie           QWEST Incoming 800          24  1   63  n   both n    0
16  816  tie           CANADA                      48  1   62  y   both n    0
23  824  isdn          Primus Ottawa               23  1   62  y   none n    0
 
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The circuits to canada for the remote cabinet are Point to Point Broadwing circuits. Trunk Group 16

Trunk Group 1 is the Point to Point to the Perdictive Dialer in Canada

Trunk Group 23 is the local canada voice PRI for DID locally.
 
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you should use the 2 NY local circuits as your sunc sources
 
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I just notice in the List Config DS1 that I posted that there are many DS1's that should not be there

I am only using:

2c19 - Trunk Group 1 - Canada Dialer
2b16 & 2b16 - Trunk Group 7 - Paetec Local Voice
2b09 - Trunk Group 8 - Qwest Outbound LD
1b14 - Trunk Group 10 - Qwest Inbound 800
1b16 - Trunk Group 12 - Qwest Inbound 800
4a17 & 4a16 - Trunk Group 16 - PBX Link to Canada
4a12 - Trunk Group 23 - Canada Local Voice

 
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all of that software needs to be removed. first, if the ds1 members are in a trunk group, remove the channels. then remove the trunk group from any route patterns, then remove the trunk group, then remove ds1 board XX
 
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Which ones can I safley remove? I have all the circuits I used for voice nad the point to points, but what about the fiber links, don't they use ds1's? I do not wan't to remove something that will break a link.

I just removed 4a11 to start, because I know I do not have 2 primus circuits anymore

 
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lets remove the ds1's that are definitly not being used first.
 
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ok

I removed most that I know are not being used. 2 remain that have the d channels still configured but we do not use them 1b11 and 1b12. Also I thing 1b11 in in the 'li sync' as the primary, what do I put in it's place and will this affect traffic?

 
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Here is the List Signal. Can I remove Signal Group 3? There are no trunks defined in 1b11 and 1b12.

Also 1b11 shows up in "Disp Sync" as the Primary, what can I change that too?


Code: 
                                SIGNALING GROUPS

 Grp          No.          Primary    Secondary   Max       Max       No. Adm'd
 No.   FAS?   Trunk Brds   D-Channel  D-Channel   NCA TSCs  CA TSCs   NCA TSCs

 3     n      2            01B1124    01B1224     0         0         0
 4     y      1            04A1224                0         0         0
 5     y      1            02B1624                0         0         0
 6     y      1            02B1524                0         0         0

Code: 
                          SYNCHRONIZATION PLAN

               SYNCHRONIZATION SOURCE (circuit pack location)

                    Stratum: 4

                    Primary: 01B11      Secondary: 01B16


Location    Name      Slip              Location    Name      Slip
02B15 PaeTec 2         n                02B09 Qwest Outbound   n
02B16 PaeTec 1         n                01B20 Conversant-3     n
04A12 Primus1          n                04A17 Ottawa t-1       n
01B12 97ipmd196606     n                04A16 Canada 2         n
01B11 97ipmd195605     n                01B14 Qwest 2          n
01B16 Qwest 3          n                02C19 Ottawa Dialer3   n
01B18 Conversant-1     n
01B19 Conversant-2     n

NOTE: DS1 and BRI TRUNK sources result in stratum 4, type II synchronization
 
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STO-DATA 542 0 07/22/01:05 10/05/01:05 255 0 0 a y
STO-DATA 3585 5302 07/23/01:00 10/05/01:04 255 0 0 a y
01A H-ADAPTR 3585 5300 08/20/08:53 10/05/10:48 255 0 12 a y
01A H-ADAPTR 1 5300 08/20/08:58 10/05/10:48 255 0 4 a y
01A H-ADAPTR 529 0 09/06/12:22 09/06/14:13 2 1 0 a y

Stored data are damaged. The H-adapter links both the Hardisk circuit card and the R-Media. Stored Data on the hardrive are damaged. Can you possibly save translation on the Removable media instead?

Enter save trans then press F5 for help... look for appropriate command to save the translation on the R-media disk.

If successful, save translation on the hardrive again then do "test stored-data" please paste the result of the test.
 
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Tried:

'Save Trans Remov' = MSS Device Not Ready
'Save Trans Disk' = MSS Device Not Ready

Test Stored-data long:

STO-DATA 829 ABORT 1303
STO-DATA 831 ABORT 1303
STO-DATA 833 ABORT 1303

 
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Code: 
  R-Media State: out-of-service            
     Disk Present? yes                        
       Disk State: out-of-service

You are not going to be able to save translations with this looking like this. Thats another problem to tackle. This could one of three things. It is going to be a matter of looking at red lights on these circuit packs and testing. You will have to restore these to service before attempting to save translations.

Hell, there are no rules here - we're trying to accomplish something.
Thomas A. Edison

For the best response to a question, read faq690-6594


 
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Cardman... Looks like you have an entire team of folks here willing to help you through your issue. I am glad your post has gained so much momentum!

Good luck with your quest!

--Zowwie
 
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Let RGTRGT help with the sync problems first and then we will get on the Host adaptor and MSSNET problems. This will need to be done to fix the Daily maintenance, stored data, disk and R-Media problems. But first we need to get rid of the popping on your lines.

Hell, there are no rules here - we're trying to accomplish something.
Thomas A. Edison

For the best response to a question, read faq690-6594


 
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This is great. I appreciate everyone's help!

I will be out of the office until wednesday. Hopefully I will have connection during my time away. I would like to tackle this sync issue, then the host adapter as Mikey stated.

 
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