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Finding the BEST engineer.....G3r 9

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TheCardMan

TheCardMan

IS-IT--Management
Jun 18, 2002
428
US

I need to hire an Engineer who has real deep experience with G3r issues. I am battling Sync issues and it is getting worse as time goes on. I can not get support form local partners and AVAYA has not been returning phone calls. Long story.... Anyone know of where I can find this expertise that will be able to come on site for a day and look into my issues? Willing to pay T&M while onsite. site is in the Orange County, NY area.


 
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rgtrgt

Are you a member of the "other" forum? If so please PM me and will see if we can get together on this. It is a must to not post passwords here.

Hell, there are no rules here - we're trying to accomplish something.
Thomas A. Edison

For the best response to a question, read faq690-6594


 
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just post all the alarms and it will do good. Lets work on this ASAP.

Thanks.
 
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well, we'll need display alarms, display errors, display sync, list config ds1, list meas ds1 lo for each ds1 (list meas ds1 lo 01D10 - example).
 
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Mikey,
over there i'm irisngen if you want to pm me.
 
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Guys

I can get these reports into PDF's and send them to you. How do I go about that?
 
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email i guess, why cant you get them posted here?
 
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Just figured it would be package together in one report. Here goes....

I'll statrt with DISP ALARMS:


Port Maintenance On Alt Alarm Svc Ack? Date Date
Name Brd? Name Type State 1 2 Alarmed Resolved

DLY-MTCE n MAJOR 07/25/01:05 00/00/00:00
01E03 SNI-PEER n MAJOR 08/23/16:03 00/00/00:00
01E10 SNC-REF n MAJOR 08/23/16:03 00/00/00:00
01E10 SNC-REF n MAJOR 08/23/16:03 00/00/00:00
01E02 SNI-PEER n MAJOR 10/05/10:33 00/00/00:00
01E02 SNI-PEER n MAJOR 10/05/10:33 00/00/00:00
01E19 SNI-PEER n MAJOR 10/05/10:33 00/00/00:00
01E19 SNI-PEER n MAJOR 10/05/10:33 00/00/00:00
01E20 SNI-PEER n MAJOR 10/05/10:34 00/00/00:00
01E20 SNI-PEER n MAJOR 10/05/10:34 00/00/00:00
02 POWER y MINOR 07/21/17:46 00/00/00:00
01E04 SN-CONF n MINOR 07/22/01:05 00/00/00:00
02A07 ANN-BD y MINOR 12/13/14:01 00/00/00:00
02A07 ANN-BD y MINOR 12/13/14:01 00/00/00:00
02A07 ANN-BD y MINOR 12/13/14:21 00/00/00:00
01A H-ADAPTR y MINOR OUT 08/20/09:03 00/00/00:00
01A H-ADAPTR y MINOR OUT 08/20/09:03 00/00/00:00
01E10 SNC-LINK n MINOR 08/23/16:03 00/00/00:00
01E SN-CONF n MINOR 08/23/16:03 00/00/00:00
01E10 SNC-LINK n MINOR 08/23/16:03 00/00/00:00
01A H-ADAPTR y MINOR OUT 09/06/12:22 00/00/00:00
SYNC n WARNING 07/21/17:48 00/00/00:00
3 ISDN-SGR n WARNING OUT 07/21/17:48 00/00/00:00
3 ISDN-SGR n WARNING OUT 07/21/17:48 00/00/00:00
3 ISDN-SGR n WARNING OUT 07/21/17:48 00/00/00:00
3 ISDN-SGR n WARNING OUT 07/21/17:48 00/00/00:00
02D08 UDS1-BD n WARNING 07/21/17:49 00/00/00:00
01B17 DS1-BD n WARNING 07/21/17:49 00/00/00:00
01B11 UDS1-BD n WARNING 07/21/17:50 00/00/00:00
01B12 UDS1-BD n WARNING 07/21/17:50 00/00/00:00
01B13 DS1-BD n WARNING 07/21/17:51 00/00/00:00
01B13 DS1-BD n WARNING 07/21/17:51 00/00/00:00
01B0503 PDATA-PT n WARNING OUT 07/21/17:51 00/00/00:00
02C12 UDS1-BD n WARNING 07/21/17:53 00/00/00:00
02E20 DS1-BD n WARNING 07/21/17:53 00/00/00:00
02D20 DS1-BD n WARNING 07/21/17:53 00/00/00:00
02E0705 DIG-LINE n 6177 WARNING RDY 07/21/17:57 00/00/00:00
01B0712 DIG-LINE n 6160 WARNING RDY 07/21/17:58 00/00/00:00
01B0711 DIG-LINE n 6159 WARNING RDY 07/21/17:58 00/00/00:00
02C0901 DIG-LINE n 665 WARNING RDY 07/21/17:59 00/00/00:00
02E0904 DIG-LINE n 562 WARNING RDY 07/21/17:59 00/00/00:00
02B0405 DIG-LINE n 397 WARNING RDY 07/21/18:02 00/00/00:00
02A0201 DIG-LINE n 520 WARNING RDY 07/21/18:02 00/00/00:00
02B0403 DIG-LINE n WARNING RDY 07/22/01:46 00/00/00:00
STO-DATA n WARNING 07/23/01:00 00/00/00:00
STO-DATA n WARNING 07/23/01:00 00/00/00:00
01B0707 DIG-LINE n 6155 WARNING RDY 08/04/10:04 00/00/00:00
01B0707 DIG-LINE n 6155 WARNING RDY 08/04/10:04 00/00/00:00
01B0706 DIG-LINE n 6154 WARNING RDY 08/04/10:05 00/00/00:00
01B0706 DIG-LINE n 6154 WARNING RDY 08/04/10:05 00/00/00:00
01B0705 DIG-LINE n 6153 WARNING RDY 08/04/10:06 00/00/00:00
01B0705 DIG-LINE n 6153 WARNING RDY 08/04/10:06 00/00/00:00
01B0704 DIG-LINE n 6152 WARNING RDY 08/04/11:00 00/00/00:00
01B0704 DIG-LINE n 6152 WARNING RDY 08/04/11:00 00/00/00:00
02E0906 DIG-LINE n 559 WARNING RDY 08/04/11:13 00/00/00:00
02E0906 DIG-LINE n 559 WARNING RDY 08/04/11:13 00/00/00:00
01B0902 DIG-LINE n 6174 WARNING RDY 08/04/12:05 00/00/00:00
01B0902 DIG-LINE n 6174 WARNING RDY 08/04/12:05 00/00/00:00
01B0715 DIG-LINE n 6173 WARNING RDY 08/04/12:07 00/00/00:00
01B0715 DIG-LINE n 6173 WARNING RDY 08/04/12:07 00/00/00:00
SYNC n WARNING 09/19/17:15 00/00/00:00
SYNC n WARNING 09/19/17:15 00/00/00:00
SYNC n WARNING 09/19/17:15 00/00/00:00
SYNC n WARNING 09/21/00:33 00/00/00:00
02E1313 DIG-LINE n 6137 WARNING RDY 11/20/11:28 00/00/00:00
02E1313 DIG-LINE n 6137 WARNING RDY 11/20/11:28 00/00/00:00
01B14 DS1-BD n WARNING 12/19/07:23 00/00/00:00
01B14 DS1-BD n WARNING 12/27/08:34 00/00/00:00
01B14 DS1-BD n WARNING 12/27/08:34 00/00/00:00
02C18 DS1-BD n WARNING 01/17/10:11 00/00/00:00
02C18 DS1-BD n WARNING 01/17/10:13 00/00/00:00
01B14 DS1-BD n WARNING 01/26/18:27 00/00/00:00
01B14 DS1-BD n WARNING 01/26/18:28 00/00/00:00
01B14 DS1-BD n WARNING 01/26/18:52 00/00/00:00
02E1315 DIG-LINE n 6139 WARNING RDY 05/01/15:50 00/00/00:00
02E1315 DIG-LINE n 6139 WARNING RDY 05/01/15:50 00/00/00:00
02C12 UDS1-BD n WARNING 05/23/22:34 00/00/00:00
01B0710 DIG-LINE n 6158 WARNING RDY 06/15/15:54 00/00/00:00
01B0710 DIG-LINE n 6158 WARNING RDY 06/15/15:54 00/00/00:00
01B0709 DIG-LINE n 6157 WARNING RDY 06/15/15:55 00/00/00:00
01B0709 DIG-LINE n 6157 WARNING RDY 06/15/15:55 00/00/00:00
02E1318 DIG-LINE n 6142 WARNING RDY 06/15/16:19 00/00/00:00
02E1318 DIG-LINE n 6142 WARNING RDY 06/15/16:19 00/00/00:00
02E1308 DIG-LINE n 6132 WARNING RDY 06/15/16:25 00/00/00:00
 
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rgtrgt is right. Copy the screens and paste them here. use the
Code: 
     [/code ] and it will post them a lot better. Skip space here                                                                                         ^

Hell, there are no rules here - we're trying to accomplish something. 
Thomas A. Edison 

For the best response to a question, read faq690-6594
 
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did you try test ala long clear? test enviorment lon cl
 
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Here is the DIS ERROR......

HARDWARE ERROR REPORT - ACTIVE ALARMS

Port Mtce Alt Err Aux First Last Err Err Rt/ Al Ac
Name Name Type Data Occur Occur Cnt Rt Hr St

STO-DATA 542 0 07/22/01:05 10/05/01:05 255 0 0 a y
STO-DATA 3585 5302 07/23/01:00 10/05/01:04 255 0 0 a y
01A H-ADAPTR 3585 5300 08/20/08:53 10/05/10:48 255 0 12 a y
01A H-ADAPTR 1 5300 08/20/08:58 10/05/10:48 255 0 4 a y
01A H-ADAPTR 529 0 09/06/12:22 09/06/14:13 2 1 0 a y
02 POWER 1 0 07/21/17:46 10/05/11:01 255 0 8 a y
SYNC 1 32 07/21/17:48 10/05/10:58 255 0 29 a y
3 ISDN-SGR 769 07/21/17:48 10/05/10:53 255 0 12 a y
3 ISDN-SGR 1025 07/21/17:48 10/05/10:57 255 0 12 a y
3 ISDN-SGR 1793 07/21/17:48 10/05/10:52 255 0 5 a y
3 ISDN-SGR 2049 07/21/17:48 10/05/10:52 255 0 5 a y
DLY-MTCE 542 0 07/22/01:05 10/05/01:05 255 0 0 a n
01E04 SN-CONF 6007 0 07/22/01:05 08/23/01:05 255 0 0 a n
SYNC 1793 0 09/19/17:15 07/27/12:21 16 0 0 a y
SYNC 257 32 09/19/17:15 07/27/12:20 35 0 0 a y
SYNC 513 32 09/19/17:15 07/27/12:20 35 0 0 a y
SYNC 2049 0 09/21/00:33 10/05/10:27 255 0 2 a y
01E SN-CONF 5000 3 08/23/16:03 10/05/10:50 255 0 1 a n
4 ISDN-SGR 1793 08/24/04:51 10/02/03:12 7 0 0 a y
02D08 UDS1-BD 1281 07/21/17:49 10/05/10:55 255 0 8 a y
01B17 DS1-BD 1281 07/21/17:49 10/05/10:58 255 0 9 a y
01B11 UDS1-BD 1281 07/21/17:50 10/05/10:55 255 0 8 a y
01B12 UDS1-BD 1281 07/21/17:50 10/05/10:57 255 0 8 a y
01B13 DS1-BD 1281 07/21/17:51 10/05/10:58 255 0 9 a y
01B13 DS1-BD 1300 07/21/17:51 10/05/10:58 255 0 9 a y
02C12 UDS1-BD 1281 07/21/17:53 10/05/11:02 255 0 9 a y
02E20 DS1-BD 1281 07/21/17:53 10/05/11:00 255 0 9 a y
02D20 DS1-BD 1281 07/21/17:53 10/05/11:01 255 0 9 a y
02A07 ANN-BD 14 11 12/13/14:01 10/05/10:54 255 0 8 a y
02A07 ANN-BD 2817 12/13/14:01 10/05/10:55 255 0 6 a y
02A07 ANN-BD 769 17703 12/13/14:21 05/25/14:38 2 0 0 a y
01B14 DS1-BD 1300 1300 12/19/07:12 10/05/10:59 255 0 6 a y
01B14 DS1-BD 3329 17 12/27/08:34 09/17/15:38 28 0 0 a y
01B14 DS1-BD 2049 8392 12/27/08:34 01/30/02:35 28 0 0 a y
02C18 DS1-BD 2049 01/17/10:11 01/17/11:02 9 10 0 a y
02C18 DS1-BD 1281 01/17/10:13 10/05/11:03 255 0 7 a y
01B14 DS1-BD 2305 8388 01/26/18:27 05/24/00:24 11 0 0 a y
01B14 DS1-BD 2561 8386 01/26/18:28 01/26/19:09 6 8 0 a y
01B14 DS1-BD 2817 8385 01/26/18:52 02/26/14:48 4 0 0 a y
02C12 UDS1-BD 1301 2000 05/23/22:34 05/23/22:34 1 0 0 a y
04A11 UDS1-BD 1281 08/24/04:50 10/05/10:57 255 0 6 a y
04A17 UDS1-BD 1281 08/24/04:51 10/05/10:55 255 0 6 a y
04A16 UDS1-BD 1281 08/24/04:51 10/05/10:56 255 0 6 a y
01B02 EXP-INTF 257 117 10/05/11:03 10/05/11:04 6 360 6 a y
01B02 EXP-INTF 2305 118 10/05/11:03 10/05/11:04 5 300 5 a y
01E02 SNI-BD 1025 143 10/05/11:03 10/05/11:03 1 0 1 a y
01E03 SNI-PEER 513 254 08/23/16:03 08/23/16:03 4 0 0 a n
01E10 SNC-LINK 513 2 08/23/16:03 10/05/01:05 100 0 0 a y
01E10 SNC-REF 513 255 08/23/16:03 10/05/01:06 50 0 0 a y
01E10 SNC-LINK 257 2 08/23/16:03 10/05/01:05 100 0 0 a y
01E10 SNC-REF 257 255 08/23/16:03 10/05/01:05 50 0 0 a y
01E02 SNI-PEER 257 254 10/05/10:33 10/05/10:33 3 0 1 a y
01E02 SNI-PEER 513 254 10/05/10:33 10/05/10:33 3 0 1 a y
01E19 SNI-PEER 257 254 10/05/10:33 10/05/10:33 3 0 1 a y
01E19 SNI-PEER 513 254 10/05/10:33 10/05/10:33 3 0 1 a y
01E20 SNI-PEER 257 254 10/05/10:34 10/05/10:34 3 0 1 a y
01E20 SNI-PEER 513 254 10/05/10:34 10/05/10:34 3 0 1 a y
1 A-PNC FIBER-LK 1281 131 10/05/11:03 10/05/11:03 3 0 3 a y
01E19 SNI-PEER 1 8 10/05/11:03 10/05/11:03 1 0 1 a y
01E20 SNI-PEER 1 8 10/05/11:03 10/05/11:03 1 0 1 a y
1 A-PNC FIBER-LK 769 131 10/05/11:03 10/05/11:03 1 0 1 a y
01E02 SNI-PEER 1 8 10/05/11:03 10/05/11:03 1 0 1 a y
1 A-PNC FIBER-LK 1025 131 10/05/11:03 10/05/11:03 1 0 1 a y
01B0503 PDATA-PT 2049 07/21/17:51 10/05/11:03 255 0 4 a y
02E0705 DIG-LINE 6177 513 0 07/21/17:56 08/23/17:02 5 0 0 a n
01B0712 DIG-LINE 6160 513 0 07/21/17:57 08/23/17:02 5 0 0 a n
01B0711 DIG-LINE 6159 513 0 07/21/17:57 08/23/17:02 5 0 0 a n
02C0901 DIG-LINE 665 513 0 07/21/17:58 08/23/17:02 5 0 0 a n
02E0904 DIG-LINE 562 513 0 07/21/17:58 08/23/17:03 5 0 0 a n
02B0405 DIG-LINE 397 513 0 07/21/18:01 08/23/17:03 5 0 0 a n
02A0201 DIG-LINE 520 513 0 07/21/18:01 08/23/17:03 5 0 0 a n
02B0403 DIG-LINE 769 40988 07/22/01:45 10/05/10:57 255 0 6 a y
01B0707 DIG-LINE 6155 1537 40968 08/04/10:04 08/04/10:04 1 0 0 a n
01B0707 DIG-LINE 6155 513 0 08/04/10:04 08/23/17:03 5 0 0 a n
01B0706 DIG-LINE 6154 1537 40968 08/04/10:05 08/04/10:05 1 0 0 a n
01B0706 DIG-LINE 6154 513 0 08/04/10:05 08/23/17:04 5 0 0 a n
01B0705 DIG-LINE 6153 1537 40968 08/04/10:05 08/04/10:05 1 0 0 a n
01B0705 DIG-LINE 6153 513 0 08/04/10:05 08/23/17:04 5 0 0 a n
01B0704 DIG-LINE 6152 1537 40968 08/04/11:00 08/04/11:00 1 0 0 a n
01B0704 DIG-LINE 6152 513 0 08/04/11:00 08/23/17:04 5 0 0 a n
02E0906 DIG-LINE 559 1537 40968 08/04/11:12 08/04/11:59 2 2 0 a n
02E0906 DIG-LINE 559 513 0 08/04/11:13 08/23/17:04 7 0 0 a n
01B0902 DIG-LINE 6174 1537 40968 08/04/12:04 08/04/12:04 1 0 0 a n
01B0902 DIG-LINE 6174 513 0 08/04/12:04 08/23/17:05 5 0 0 a n
 
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Code: 
DISP SYNC…..

SYNCHRONIZATION PLAN

               SYNCHRONIZATION SOURCE (circuit pack location)

                    Stratum: 4

                    Primary: 01B11      Secondary: 01B16


Location    Name            Slip              Location    Name            Slip
02B15 PaeTec 2               n                01B16 Qwest 3                n
02B16 PaeTec 1               n                02D20 dhec240420         n
04A12 Primus1                n                01B18 Conversant-1        n
04A11 Primus2                y                01B19 Conversant-2        n
01B12 97ipmd196606     n                02B09 Qwest Outbound   n
01B11 97ipmd195605     n                02E20 MCI 2 way            n
02C12 Sprint-Peg 1         n                01B20 Conversant-3         n
02D08 Sprint-Peg 3         n                02C18 Ottawa dialer1       n

NOTE: DS1 and BRI TRUNK sources result in stratum 4, type II synchronization

Location    Name      Slip              Location    Name      Slip
04A17 Ottawa t-1         n
04A16 Canada 2           n
01B13 Spare                 n
01B14 Qwest 2             n
02C19 Ottawa Dialer3  n
01B17 Spare                  n
 
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Post a "sta spe" and "sta health" for me.

Hell, there are no rules here - we're trying to accomplish something.
Thomas A. Edison

For the best response to a question, read faq690-6594


 
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LIST CONFIG DS1.......
Code: 
                       SYSTEM CONFIGURATION - DS1 Circuit Packs

Location   Code    Vintage     Signaling         Name              CSU MOD

01B11      TN464F  000012      isdn-pri          97ipmd195605      none
01B12      TN464F  000031      isdn-pri          97ipmd196606      none
01B13      TN767E  000018      robbed-bit        Spare             none
01B14      TN767E  000018      robbed-bit        Qwest 2           none
01B16      TN767   000017        robbed-bit        Qwest 3           n/a
01B17      TN767   000017       robbed-bit        Spare             n/a
01B18      TN767E  000018      robbed-bit        Conversant-1      none
01B19      TN767E  000018      robbed-bit        Conversant-2      none
01B20      TN767E  000018      robbed-bit        Conversant-3      none
02B09      TN767E  000004      robbed-bit        Qwest Outbound    none
02B15      TN464F  000014      isdn-pri          PaeTec 2          120A2
02B16      TN464F  000032      isdn-pri          PaeTec 1          120A2
02C12      TN464F  000020      isdn-pri          Sprint-Peg 1      none
02C18      TN767E  000010      robbed-bit        Ottawa dialer1    none
02C19      TN464F  000020      robbed-bit        Ottawa Dialer3    none
02D08      TN464   000020      isdn-pri          Sprint-Peg 3      n/a
02D09      TN464F  000006      none                                none
02D20      TN767E  000006      robbed-bit        dhec240420        none
02E20      TN767E  000006      robbed-bit        MCI 2 way         none
04A11      TN464F  000010      isdn-pri          Primus2           none
04A12      TN464F  000010      isdn-pri          Primus1           none
04A16      TN464F  000020      robbed-bit        Canada 2          none
04A17      TN464F  000020      robbed-bit        Ottawa t-1        none
 
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This is the LI MEAS DS1 LOG for the PRI in Canada....

Code: 
Switch Name: B                                             Date: 11:17 am  FRI OCT 5, 2007

             DS-1 LINK PERFORMANCE MEASUREMENTS DETAILED LOG REPORT

                   Counted Since: 5:39 pm  THU APR 6, 2006

        Date   Time        ES      BES     SES     UAS/FS  CSS     LOFC

        10/05  11:04       2       0       0       0       2       0
        10/05  10:49       0       0       0       0       0       0
        10/05  10:34       22      0       0       0       22      0
        10/05  10:19       0       0       0       0       0       0
        10/05  10:04       0       0       0       0       0       0
        10/05  09:49       0       0       0       0       0       0
        10/05  09:34       56      0       0       0       56      0
        10/05  09:19       24      0       0       0       24      0
        10/05  09:04       5       0       0       0       5       0
        10/05  08:49       0       0       0       0       0       0
        10/05  08:34       0       0       0       0       0       0
        10/05  08:19       0       0       0       0       0       0
        10/05  08:05       0       0       0       0       0       0
        10/05  07:50       0       0       0       0       0       0
        10/05  07:35       0       0       0       0       0       0
        10/05  07:20       0       0       0       0       0       0
        10/05  07:05       0       0       0       0       0       0
        10/05  06:50       0       0       0       0       0       0
        10/05  06:35       0       0       0       0       0       0
        10/05  06:20       0       0       0       0       0       0
        10/05  06:05       0       0       0       0       0       0
        10/05  05:50       0       0       0       0       0       0
 
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This is a DS1 in NY -

Code: 
Switch Name: B                                            Date: 11:18 am  FRI OCT 5, 2007

             DS-1 LINK PERFORMANCE MEASUREMENTS DETAILED LOG REPORT

                   Counted Since: 5:17 pm  THU APR 6, 2006

        Date   Time        ES      BES     SES     UAS/FS  CSS     LOFC

        10/05  11:15       2       0       0       0       2       0
        10/05  11:00       0       0       0       0       0       0
        10/05  10:45       2       0       0       0       2       0
        10/05  10:30       3       0       0       0       3       0
        10/05  10:15       0       0       0       0       0       0
        10/05  10:00       0       0       0       0       0       0
        10/05  09:45       0       0       0       0       0       0
        10/05  09:30       10      0       0       0       10      0
        10/05  09:15       0       0       0       0       0       0
        10/05  09:00       1       0       0       0       1       0
        10/05  08:45       0       0       0       0       0       0
        10/05  08:30       0       0       0       0       0       0
        10/05  08:15       0       0       0       0       0       0
        10/05  08:00       0       0       0       0       0       0
        10/05  07:45       0       0       0       0       0       0
        10/05  07:30       0       0       0       0       0       0
        10/05  07:15       0       0       0       0       0       0
        10/05  07:00       0       0       0       0       0       0
        10/05  06:45       0       0       0       0       0       0
        10/05  06:30       0       0       0       0       0       0
        10/05  06:15       0       0       0       0       0       0
        10/05  06:00       0       0       0       0       0       0
 
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well, from the sni alarms it looks like to lost a cabinet, make sure your fiber connections are all ok. the dly-mtce alarm could mean your back up is failing, due to system health.
 
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I think he has a cabinet that was shut off and not remove from translations. Thats why I was getting him to post the "sta health" it should show one of them as "down".

Hell, there are no rules here - we're trying to accomplish something.
Thomas A. Edison

For the best response to a question, read faq690-6594


 
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Notice on the 2 ds1 logs that the errors happen at the same time interval in Canada and in NY. There are no carrier issues, I had that checked already....
 
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