Hello,
Had a tech on a job today to add a fiber card and a trunk mod to an MICS, I didn't get the software level. When he powered down the system and added the the fiber card and powered it back up the customers could not use 101 or any 1 code to retrive the parked call. Which they could before. Tech went in and changed it to 3 from none under system programming and it worked O.K. They just had to do 301 or 302 or higher for multiply calls. What would make this change?
Dmac,
Had a tech on a job today to add a fiber card and a trunk mod to an MICS, I didn't get the software level. When he powered down the system and added the the fiber card and powered it back up the customers could not use 101 or any 1 code to retrive the parked call. Which they could before. Tech went in and changed it to 3 from none under system programming and it worked O.K. They just had to do 301 or 302 or higher for multiply calls. What would make this change?
Dmac,