Recent content by jiniguez

Just incase this happens again in the future and you have a person you trust on the other end is that you can activate set relocation on the system. This will allow you to move two sets at one time. Hence all programming including voicemail boxes will move. Some people think its the same as...

You could have one of the following two scenerios, you will have to ask your customer. 1. Is the phone you are transfering too, is it suppose to fwd to voicemail, if so after how many rings. If they say yes then check the FWD no answer under terminals and sets and ensure it has a lower...

Thanks..

Question Senk1s. If hunt groups do not follow FWD no answer or FWD on busy rules per the Installation guide how will your overflow set go to voicemail if the call originated from a hunt group. Would it be better just to have the VMail DN be the overflow so it goes directly to your greetings...

You cannot support caller ID on that version or system. Unless you find a CLID box, system so old might not even be worth it. Calls for you is usually becuase someone from the same system tried to call you and requested a call back from you. Equivalent to text messaging on a cell phone.

Luv2ski's information is right on about hunt groups. Here is the reason why just incase you are wondering. Hunt groups do not follow the rules for FWD no answer/FWD on Busy or Transfer call back. The main reason we are asking you to go to this configuration is because here is the problem with...

Thanks for the correction fletch, your responses sound very familiar..I almost want bet that I know you

Not trying to annoy you and I know you have the installer guide but have you looked in programing to see if the IRAD is already enabled. You can do a quick test by calling yourself and when you pick up the call hit Feature 9** which should transfer you to the IRAD, you'll hear a load fax type...

Have you gone under maintenance and see if you can disable and re enable the set and module and see if that helps. If you have try using a different port. You could have bad 2 bad ports.

forgot to add to number 2. Make sure the destination code is using route 002 under normal.

Just incase I miss you here. If you got the correct software which I'm pretty sure you do. And you have no routing built. 1. Go under routing and create a route 002 and have it use the line pool that all your outgoing lines are on. 2. Next go to destination codes. Pick a number that is not...

You may want to see if a Frame relay T1 can accomodate. Mainly because you can set up your lines as pots lines. Not the best way to configure or use a T1 but might work.

I'm sorry but did you say a 20 button module. If I'm understanding you correctly you are trying to put a CAP modulue on a 7310. CAP modules are only for 7324. The only attachment you can put on a 7310 is a BLF, Busy Lamp Field.

So are you saying that you want two cap modules on your M7324. Then under programming go an turn that module to become a cap module. If not you will not be able to program lines. Another way is to go under maintenance program disable and renable the modules. You should see it under devices.

The system is a computer it could have just had a hic-up. If it continues contact nortel and see if this is common or if you have corruption on your hard drive.