Hunt Group on Norstar MICS 4.1

[beybros]

I have two questions:

1. How can I send a call to vm from a hunt group?
2. In CallPilot Manager how can I reset the administrator password?

 

[senk1s]

1. you may overflow to a set which 'has' voicemail
2. it has to be done from a phone - there were lots of posts about resetting admin passwords

 

[jiniguez]

Question Senk1s. If hunt groups do not follow FWD no answer or FWD on busy rules per the Installation guide how will your overflow set go to voicemail if the call originated from a hunt group. Would it be better just to have the VMail DN be the overflow so it goes directly to your greetings.

Just asking..

 

[senk1s]

when a call overflows it is NOT a hunt group call anymore.
hte settings of the other phone will come into play

 

[jiniguez]

Thanks..

 

[beybros]

we have four phones in hunt group one. If no one answer the phone after 10 ring, we would like for the call to go to VM. Right now the call returns to AA.

 

[rconn]

You can overflow to one of the extensions in the hunt group and put a mailbox on that set. When it is not practical to use an extension in the hunt group, I have overflowed the call to an ATA with a MB that is forwarded to VM. Message notification is to the managers set of the hunt group. When they night post the calls go directly to the group MB (ATA).

There are no doubt other solutions as well.

Rob

 

[hawks]

If you do not want to use or don't have an extension you can overflow to VM and build a mailbox with the Hunt Group number.

 

[jerryreeve]

Take a peek at faq799-3640 this faq is for setting up a phantom but the hunt group will be set the same way for your application.

----------------------------
JerryReeve
Communications Systems Int'l
com-sys.com