Recent content by achuchman

What would you like out of the system for hospitality?

Let me know when you get them, I need them too.

Senks, I believe I have the newest MAP files. Does anyone have the MAP files? I can not seem to locate them on the Nortel site.

All, I am trying to acquire system settings from a CICS 6.1 using the naics6_1.xls workbook. I saved it under a different name, enabled macros, made all the correct adjustments under the ICS menu, and when I connect, I get the following error: "ICS APF01ENG.MAP does not match APB05eng.map" I...

There are a couple ways to do this... You can assign all extensions to 'Ring' or 'Appr&Ring' on all necessary lines. You can build a hunt group for each line that includes every phone. You can use ringing groups.

As a Verizon Employee, please use a cell phone as opposed to sticking us with the toll-free charges. The numbers posted on this site are for the purpose of Customer's servicing their accounts, not for you to test lines.

hawks, I've managed my time sensitive hunt groups using the AA/CCR features on my CP100. If you want to route your callers directly to an AA when they call, I have found that is the best way to work around the inability to place Hunt Groups in ringing services. The only other way I can see...

I was trying to work hunt groups into a ringing service, but the system won't let hunt goups to be assigned to a ringing service.

bwyspy11, Radio Shack used to sell a unit (#43-925) that you put between the phone and the pots line that would block caller ID. I dunno if they still sell it or not... It would require adding some phone jacks to the hook-up (unless you already are plugging the system into jacks), but if they...

All, I seem to have issues from time to time with profiles on my Win XP Pro machines, especially if there is a major change made to the server. The problem is that the machine will create a new profile "username.domain.xxx" so the users of those machines need to start from scratch again. Is...

You could also put the fax machines in a hunt group under a "rotory" setting if you did not want to forward... This would help to balance out the usage on both machines...

The first three phones would need to be set-up on a hunt group, with the overflow to a secondary hunt group that rings the other extensions. You would want to use "broadcast" for this set-up.

I think you may be having a DS issue... I have a 6.1 CICS and it will stop ringing once someone hangs up.

Thank you!

Okay...That is in the individual mailbox settings in the web interface, correct? I think I recall seeing it and checking it...