IP Office - Handset Displaying "OG"

• Feb 3, 2004

• #2

mcopini

Instructor

Nov 22, 2001

362

NL

Depends on the language the IP Office is running...
Over here the 'G' means available for hunt-group. Are you running your IPO on English?

Kind Regards,
Maarten Copini

http://www.effecta.nl

Home is were you end up when you've got nothing better to do

 

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• Feb 4, 2004

• #3

crashtest1000

Vendor

Jul 6, 2003

754

NZ

I'm guessing your extension is Out of Group.

Upload the database on manager and see if the user has a * beside their name on the incoming group.

Right click and enable the user and merge the config.

That’s if my guess is right and that’s due to happen at lest once today

 

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• Feb 5, 2004

• Thread starter
• #4

Avayauser1

Technical User

Jul 29, 2003

79

GB

looks to have resolved the problem!

Thanks for all of your help

 

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• Feb 5, 2004

• #5

mcopini

Instructor

Nov 22, 2001

362

NL

Care to share the resolution with us?

 

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• Feb 5, 2004

• Thread starter
• #6

Avayauser1

Technical User

Jul 29, 2003

79

GB

from crashtest1000's post:


"Upload the database on manager and see if the user has a * beside their name on the incoming group.

Right click and enable the user and merge the config"

 

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