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IP Office 12

IP Office 12

IP Office 12

Will there be an IPO 12?
See attached Avaya matrix. Avaya supplied this but blurred out the details. Anyone have this unblurred? Seems like a lot of the Avaya chatter could lead one to believe IPO is likely in one of the bottom boxes on this chart.

RE: IP Office 12

? You mean that 3rd bullet point in the Sustain/Wean section isn't IP Office!?

Stuck in a never ending cycle of file copying.

RE: IP Office 12

Thanks for the reminder as I thought we would have seen the full version by now.

I think sizbut is right but probably just 11.x

RE: IP Office 12

Wow, reading this 8.0 announcement is seems even more like a bunch of crap now looking back.

I am not sure what they could possibly put into R12 that the R11 doesn't already have and is wanted by a majority of customers.

Most customers do not have 500+ endpoints so they may want only the larger customer base but a previous employer of mine took the same route and all their small and medium customers went away. Then they lost a few big ones and down they went. Not sad about it but the arrogance of their business strategy was obvious to normal people, like me smile


If you give more information you will get better answers. If you only give bits and pieces then you will get the same back and maybe not fitting your problem.

RE: IP Office 12

Avaya wants everyone on IP Office to go to ACO (RingCentral) and for the last 3 years, have been pushing it very hard.

RE: IP Office 12

Yes, there will be an R12 end of the year.
The bigest change will be move from centOS to RHEL because centOS is going out of support.

RE: IP Office 12

The roadmap for IPO is pretty bleak from what I have seen.

There was some good stuff supposed to happen in a version numbered 11.2 that was due last November (even as late as August I was told this), But I have now been advised that this has all been canned.

They must have only been weeks from Beta so some of the work must have been done.

On board Call Reporting was one that would have been a major plus. It is alreayd in there and has been for a while, just not fully finished. Visual voice in Workplace was another we've all been waiting years for.

Adding IPO to Avaya Experience Portal and the Linux update are about the only real changes on the current roadmap.

There is talk about CRM API integration 'in the future', but nothing concrete about that. There has been talk about that for a while now. Not sure they will every get there.

A Smaller footprint by maybe removing OXP has been on the cards for years.

I would be very suprised if we saw any IPO release ever starting with 12.

Jamie Green

Avaya Registered Specialist Engineer

RE: IP Office 12

"But I have now been advised that this has all been canned." - Not 'all'. Service packs are not meant to contain new features, but R11.1.2.4 did contain those parts of the proposed R11.2 that had been finished (its often much work and risk to remove code than adding it).

Stuck in a never ending cycle of file copying.

RE: IP Office 12

In fairness, all the good stuff I was given has indeed been canned. Confirmed by Avaya. The whole roadmap has been reshaped and don't expect many more new features.

And I stand corrected. I have been sent info from Avaya that R12 is indeed on the cards for late this year. Not got much on what will be in it (and couldn't break NDA here even if I did)

Jamie Green

Avaya Registered Specialist Engineer

RE: IP Office 12

From all the news reports from new CEO, Experience Platform is the "North Star" for the company and they want to focus on contact center and large enterprise.

If we don't get another major IP Office release, what is the plan moving forward for you all? Stay on old IP Office release, move to Avaya Cloud Office or move to something else like Microsoft Teams?

RE: IP Office 12

How long does release 11 exist? I think I worked on it just before I stopped more than 4 years ago (time flies)


I'm not insane, my mother had me tested!

RE: IP Office 12

IP Office Far from dead, now back on the roads maps post chapter 11, good to see customers out there finally getting some choice other than aco / ring or 8x8

I have been working with avaya on a wholesale offering in the UK for IP Office subscription and we are seeing a big intrest, and customers now get a a hybrid option and it makes sense when you see all the customers out there that have large handset estates

Avaya has re-written the contract with ring central(used for aco) so now this allows IP Office to come back in from the cold which is great news..

Avaya Experience Portal (AxP) is Avaya’s new contact centre and I am already working on a IP Office / AxP delivery smile

RE: IP Office 12

I first saw R12 mentioned in 11.1.3 PSN006198u - https://support.avaya.com/css/public/documents/101...

bit from the PSN:

Any future 11.1.3.x service packs will only contain bug fixes from Customer Found Defects (CFDs). There will not be any additional
CVE/vulnerability updates. Any further CVE’s and vulnerabilities will only be addressed in IP Office 12.0.

IP Office 12.0 will be based on Rocky Linux and will include regular CVE/vulnerability updates identified in RLSAs (Rocky
Linux Security Advisories) for robust security protection.

RE: IP Office 12

They told us IPO will move from CentOS to RHEL as base OS. Now the tell usthez will use Rocky Linux instead. Additionally RedHat announced that they will not allow access to sources as before so that alternative distributions like Rocky Linux will have a challenge to build their OS.

Let’s see what the next OS will be and how we have to move from one OS to the other then… Maybe another backup and restore like for 11.1.

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN

RE: IP Office 12

They were never going to go to RHEL, that would have required passing Red Hat license costs down the line to customers. A read of the tech press and sites like The Register will show how much the changes made by Red Hat are causing big problems for everyone who has products based on RHEL or any of the RHEL clones.

Stuck in a never ending cycle of file copying.

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