×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

Embedded Voicemail dial by name (Sean versus Shawn)

Embedded Voicemail dial by name (Sean versus Shawn)

Embedded Voicemail dial by name (Sean versus Shawn)

(OP)
I have a customer that is really trying to find a way of working around an employee that has the name "Sean" as opposed to "Shawn" which causes and issue with dial by name. I was thinking of creating a phantom user with the incorrect spelling and recording a name and putting a permanent forward on that extension to his actual extension. Does anyone have any other (or maybe better?) ideas of how to circumvent this issue for them?

RE: Embedded Voicemail dial by name (Sean versus Shawn)

The phantom user with incorrect spelling, name recorded, and forwarded to the right user is actually a good idea. I would go with that honestly.

The truth is just an excuse for lack of imagination.

RE: Embedded Voicemail dial by name (Sean versus Shawn)

(OP)
Sounds good Critchey. Thankfully it is only one user!

RE: Embedded Voicemail dial by name (Sean versus Shawn)

... but don't forget Shaun.

Stuck in a never ending cycle of file copying.

RE: Embedded Voicemail dial by name (Sean versus Shawn)

But Sean is the normal spelling for the name, why should it cause a problem (unless callers cant spell)?


Do things on the cheap & it will cost you dear

RE: Embedded Voicemail dial by name (Sean versus Shawn)

Surely the normal spelling is Seán but Avaya with their English keyboard input can't cope. I know because my surname isn't my real surname, but my colleagues wouldn't be able to cope with saying my real name (it sounds exactly the same but they go into mental breakdown as the sight of accented characters).

Link

Stuck in a never ending cycle of file copying.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close