Using Audio Codes MP-112 VoIP Gateway with IP Office

[rval80]

Can someone tell me or point me to documentation for getting an Audio Codes MP-112 gateway to work with the IP Office? I have the audio codes device configured, now I need to know what I have to do on the IP Office side to get it to work.

 

[Okkie26]

Get an 3rd IP endpoint license
Create an user.
Set the name withuot spaces, set the number, set the password (logincode) on the Telephony > Supervisor tab.
Add an SIP endpoint in the Extension section.

 

[rval80]

I did all that, but can't dial out using the Audio Codes device.

 

[rval80]

Do I have to reserve the license for that extension?

 

[Okkie26]

Do you get the MP-112 to register?


Can you see the SIP endpoint in system status?
Are you able to make a call to the MP-112?
Did you setup a route to the IP Office in the MP-112?

You said you did configure the MP-112, but I think you missed some steps here.

You need to setup a route in the MP-112 towards the IP Office.

 

[amriddle01]

Don't forget the username field in SIP devices is actually the extn number, it never uses the user name from the IP Office, that isn't even checked with SIP

 

[rval80]

Okkie, I don't think it's registering. This is my first one setting up, so if you can point me to any documentation, that would be helpful. I've done a google search, but it only seems to give me results for the CS1000 and the Aura. Thanks,

 

[holdmusic34]

helpful?

thread940-1739199

Holdmusic34 is extremely agitated, berating customers, very unpleasant and only calling customers to justify his existence. Signed, a customer.