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two extensions, one voicemail box
- Thread starter scifan
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If you're using embedded, you would have to use a hunt group.
if you're using Voicemail Pro, you can do a leave action on x1001's box for 1000.
if you're using Voicemail Pro, you can do a leave action on x1001's box for 1000.
- Thread starter
- #3
This is Linux/Voicemail Pro.
In this case, I have someone who's retiring and the desire is for a short term forwarding of voicemail. I can see how I can create a Leave action and route voicemail messages to another users voicemail box. I can also see where I could reconfigure the inbound call's for that DID to an alternative extension. Would it be easier to create a short code or something along those lines to route call's to another extension instead?
In this case, I have someone who's retiring and the desire is for a short term forwarding of voicemail. I can see how I can create a Leave action and route voicemail messages to another users voicemail box. I can also see where I could reconfigure the inbound call's for that DID to an alternative extension. Would it be easier to create a short code or something along those lines to route call's to another extension instead?
Nutritional_Info
Vendor
If you would like direct calls to route to 1000 instead of 1001, you can set a fordward unconditional to 1000, and log them out of any existing hunt groups. That is easiest, as once a replacement is found, you can undo the fordwarding instead of checking the ICR and log them back into the group (you might forget to check if changed at the ICR, I know I do). It would still be advisable to have a leave action in the voicemail box to 1000, incase someone direct transfers to their voicemail box via #1001, and then removing the action once they are replaced.
- Thread starter
- #5
Depending what version you are using I would add U1000 in the user Source Numbers of 1001. This will light the light and the 1000 mailbox would just show as an extra line in Visual Voice.
Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'
Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'
I would delete (or renumber) the user 1001 and create a short code 1001/Dial Extn/1000.
IP Office remote service Fixed price SIP trunk configuration: CLI based cale blocking: SCN fallback over PSTN:
IP Office remote service Fixed price SIP trunk configuration: CLI based cale blocking: SCN fallback over PSTN:
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