twinning licences, 406v2, and remote dongles

[RotoOrb]

hi, we have had a few ocassions where the ip406v2 (4.0.14
) will loose the remote license server, when finds again, the twinning has dropped off, either have to go back in and reload cfg file, or select each user for twinning again,

any one come across any fixes for this?

if succesful we are going to try 10x ip406v2 connected via a wan vpn tunnels with only 1x remote dongle and point the 10x to this license server

 

[aarenot]

Get the dongle that plugs straight into the IPO control units. That way you do not have to worry about network issues causing a disconnect to the dongle.

 

[tlpeter]

Like aarenot says
Use a serial dongle that is straight connected on the ipoffice

Also you can not use 1 dongle for 10 ipoffice anyway
A dongle is a unique thing for 1 ipoffice
So 10 ipoffices means 10 license dongles


ACA - Implement IP Office
ACA - Voice Services Management
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Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[RotoOrb]

hi guys, we have found multiple offices work fine with 1x dongle, you host parallel dongle on pc, all ipoffices if they are on a network,wan, point licence server's to pc, they all find dongle, then export license.csv and import onto all ipoffices, works fine, all that happens is licences are first in first serve, say you only have 10 phone manager pro licenses, any of first 10x users with phone pro will get, when they log off, or pc restart etc etc, next in line will get,

we are looking at hosting 300 twinning licenses on 1x dongle, saves another $1000 in 10x dongle cost

 

[tlpeter]

That is why you loose contact to the dongle.
It should not work and you will not get it working right


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[jamie77]

I hope for your sake Avaya don't read this. I think they would have an opinion on running multiple IPO's on 1 License Server!!!!!!!!!!!!!!!!!

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!

 

[IPGuru]

Are you really saying that you are paying $100 for a dongle?

last time i looked in the UK they were about £25.00 - thats $50 in Monopoly Money

 

[aarenot]

Correct me if I am wrong but it actually sounds like they have say 10 IPO's, and only one dongle. They have figured out a way to have each IPO grab its licensing from the same dongle which has only one systems license allocated to it. So they really only have one licensed IPO, and the other systems are running as bootlegged systems without proper licensing?

If you are a BP, I would buy the proper licensing, and get it set up in these situations if this is true as you may not be a BP anymore if you get caught. If you are not a BP, then do not call for support or you may have some problems getting support.

In your case RotoOrb, I am not going to be able to support you by answering any of your postings in the forum until I check to make sure if this violates the licensing agreement. If I find that it does not violate the licensing agreement then I will resume offering any help I can give.

I am sure there has been an Avaya employee posting reader who would understand the licensing agreement applications in this case, and would you post please if this is a violation of the licensing agreement for the IPO. I do not want to be part of supporting this application if it is not legitmate usage.

Sorry if I am the old stick in the mud, but I sleep really well at night.

 

[ronromano]

Now the cut and paste brigade can help out with this, but I'm not sure he(or she) is doing anything wrong. He bought a licenses and he has multiple IPO looking for an availible one. Does it say in the documentation that this cannot work? Is there a license agreement that says he cannot? I have not seen one. I don't recall every being asked to sign anything that says you can only use these licenses on one IPO.

 

[puregold]

I fail to see how that would work.

Surely Avaya have not gone and made that possible.

I would be very surprised if that was the case.

Surely, like VM Pro, the key server binds itself to an IP address of the IPO it is serving?

Avaya must have put something in place to stop that, im gonna try it now.

ACE - Avaya Certified Expert
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[jamie77]

From the toolkit 2.1:

Feature Keys
The Feature Key is a hardware device used to validate the licenses installed on an IP Office system. Each IP Office using licenses requires its own Feature Key.

Can't find anything in latest toolkit!!!

Did I win the C&P race???

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!

 

[jamie77]

Like to see someone try do this with 2 500's!!!!

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!

 

[ronromano]

jamie, I think you have elevated yourself to Master Ctrl+C -Ctrl+V Cut and Paster. A proud and worthy distinction!

 

[aarenot]

If the individual licenses are sold as part of a system license which are bound together via a dongle which is designed, and documented to be for usage for one system, then that is all the lawyers will need. Licensing does not have the burden of describing all the things for which it can not be used for, just what the license authorizes its use for. Just because you can make it do something, and a license does not state it is not part of the agreement, does not mean the license includes anything beyond what the license is stated to authorize.

 

[IPOfficeIreland]

great. what's the ip address of the license server RotoOrb?

If I subscribe to your service for $50 per month I can use all your licenses?

 

[jamie77]

That honour is and always will be PG's ron!!!!

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!

 

[ronromano]

That all may be true and it may not be aarenot. I'm not a lawyer. My point is this. I put a Contactstore in a couple of years ago in a 4 site SCN. I bought one license for the client and it is recording all sites because they are using centralized vm. Now the documentation is vague on the issue and when I persued it I got nowhere with Avaya and decided to move ahead. 2 years and no issues. To me the doc are deliberately vague in many places and it was this install that started me watching for it.

Whenever Avaya says "may require in a document" it makes me wonder.

 

[puregold]

It wouldnt apply to 500's at all because the dongle is internal and there is no lic server setting.

Or were you being sarcastic?

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ACI - Avaya Certified Instructor

 

[sizbut]

Avaya read this forum and are probably rolling on the floor laughing at this moment. They still get to sell you licenses and they still get paid and you can't ever report a problem - win win win. All to save $1000. Yes Avaya have sold fewer dongles but I bet the margins on dongles are pretty thin anyway.

 

[tlpeter]

I thought they do not even make parallel odngles anymore
So the problem will solve itself


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!