SIP/PRI SX 200 ICP Dividing channels for different trunk groups

[idahomitel]

Is it even possible to separate channels in a PRI to facilitate separate trunk groups for outgoing caller id naming or any other application?

 

[gbiddlecombe]

You can put channels in different trunk groups.
Outbound CPN is handled in form 19 tenants.

Try setting up another tenant for one set of trunks, setting the CPN.
Changing the tenant for certain channels in form 15 then put those trunks in their own TG.
One challenge might be, incoming is either ascending or descending and may conflict with your outbound groups?

 

[jpruder]

Might be possible, caller id might be difficult unless only 2 numbers are needed and it could be done at the carrier

You can put channels in different trunk groups.
Outbound CPN is handled in form 19 tenants.

Try setting up another tenant for one set of trunks, setting the CPN.
Changing the tenant for certain channels in form 15 then put those trunks in their own TG.
One challenge might be, incoming is either ascending or descending and may conflict with your outbound groups?

Is it even possible to separate channels in a PRI to facilitate separate trunk groups for outgoing caller id naming or any other application?

Not sure if tenant for the trunk would override station tenant for caller id but it might be something to try. I would help to know what you are trying to accomplish.

 

[idahomitel]

Customer has hotel with separate travel agency business running on the Mitel. Had their own CO trunks before we went with SIP to PRI. Now everyone outbound goes out the SIP PRI trunks, and CPN for that tenant is the hotel's, not the travel business now.

Another programming issue: what is the "Call/Attn feature in expand set for button programming and what does it do? Trying to put a LDN or a "0" on a button, but system won't let me!

 

[idahomitel]

You can put channels in different trunk groups.
Outbound CPN is handled in form 19 tenants.

Try setting up another tenant for one set of trunks, setting the CPN.
Changing the tenant for certain channels in form 15 then put those trunks in their own TG.
One challenge might be, incoming is either ascending or descending and may conflict with your outbound groups?

If I set up 3 different trunk groups for 3 different tenants do I then have to change ARS tables, and if so, how would I send calls out for those different groups if all the outgoing translations are the same (no restrictions)? Currently all calls are routed out TG#1 (PRI All channels).

 

[daniel0581]

Rather than group the channels, I think you could just create a separate outbound route with a different leading digit and that will outpulse a different CPN, but it's been a while since I've looked at this so I'd have to take a look at the forms. So for instance of they normally dial 9 for outbound calls, they would dial 8 for outbound calls for the other caller id. I'll see what I can find on this.

 

[idahomitel]

Rather than group the channels, I think you could just create a separate outbound route with a different leading digit and that will outpulse a different CPN, but it's been a while since I've looked at this so I'd have to take a look at the forms. So for instance of they normally dial 9 for outbound calls, they would dial 8 for outbound calls for the other caller id. I'll see what I can find on this.

I wonder how they handle 25 tenants!

 

[idahomitel]

Set it up with 2 other leading digits (besides "9"). So 3 different trunk groups, tenanting, modified digits, routing, etc, different CPN numbers per tenants. Works great, thanks for the help!

 

[idahomitel]

Rather than group the channels, I think you could just create a separate outbound route with a different leading digit and that will outpulse a different CPN, but it's been a while since I've looked at this so I'd have to take a look at the forms. So for instance of they normally dial 9 for outbound calls, they would dial 8 for outbound calls for the other caller id. I'll see what I can find on this.

Set up everything in 3 groups, CPN for each tenant, ARS, etc. Coming across CPN as main hotel lodge ID, regardless of CPN settings. Is this controlled by the carrier on all channels?

 

[jpruder]

Each tenant have a pre defined cpn value? Tried moving a sets tenant?

 

[idahomitel]

Each tenant have a pre defined cpn value? Tried moving a sets tenant?

Each tenant has an individual CPN number.