IPofficeuser
IS-IT--Management
Hi All,
First off and which you will probably tell from the question, I am a user and not a tech but I am trying to get the IP Office SoftConsole to installed and working on my laptop and via vpn.
The have an IP Office 4.06 4.2(4) and using office manager 6.2(4)on a Windows 2003 Server. I have PM Pro License, PM Pro IP Audio Enabled and Voicemail Pro. All have valid licences and PM Pro has available unused licence.
I have chosen my regular user in office manager software and changed the phone manager options to show PM PC Softphone and this was really the first question. Do I keep my existing account and just change this value or do I need to setup a new user just for roaming?
So then, I installed PM Pro & Softconsole from the disk. Both installed without a hitch. Then, while connected to the LAN locally via Cat5 (regular active directory network) I open up the soft console (4.2.9). I browse to the local ip address for the IP 406 DS, choose that and then browse to my name and select, enter password and then hit ok and I get an error message that "No licenses are available", hit OK and it closes.
While trying to follow the same procedure while connected to the network via vpn, I get and error "No control units found". Should IP Office have a public ip address which points to the LAN using NAT?
Any help would be much appreciated. Thanks in advance.
First off and which you will probably tell from the question, I am a user and not a tech but I am trying to get the IP Office SoftConsole to installed and working on my laptop and via vpn.
The have an IP Office 4.06 4.2(4) and using office manager 6.2(4)on a Windows 2003 Server. I have PM Pro License, PM Pro IP Audio Enabled and Voicemail Pro. All have valid licences and PM Pro has available unused licence.
I have chosen my regular user in office manager software and changed the phone manager options to show PM PC Softphone and this was really the first question. Do I keep my existing account and just change this value or do I need to setup a new user just for roaming?
So then, I installed PM Pro & Softconsole from the disk. Both installed without a hitch. Then, while connected to the LAN locally via Cat5 (regular active directory network) I open up the soft console (4.2.9). I browse to the local ip address for the IP 406 DS, choose that and then browse to my name and select, enter password and then hit ok and I get an error message that "No licenses are available", hit OK and it closes.
While trying to follow the same procedure while connected to the network via vpn, I get and error "No control units found". Should IP Office have a public ip address which points to the LAN using NAT?
Any help would be much appreciated. Thanks in advance.