Phones for remote workers

[daveybc]

Still considering the best telephone options for remote workers who also want remote call control (ie. able to answer/end call).

With the selection of USB headsets available, I know remote call control can be achieved (ie. Jabra Pro 9470 headset) for the call answer/end call feature.

I'm looking for feedback /user experience on whether I should install 9608 G with EHS or IP softphone for these remote users. Likely, they are your typical home user and platform, so deployment considerations are paramount. All remote workers are on VPN so I have options for the set up.

Both set up and operation feedback appreciated.

 

[daveybc]

Update..IPO 9.03, Preferred Edition, Power User enabled for each remote worker.

 

[derfloh]

All remote workers are on VPN

Then 96xx phones are the best option. If you like it give them headsets with EHS and you will be fine.

 

[dialtonebone]

Don't use the Remote h323 feature -- just do standard IP phone + VPN.

Second -- hard phones are nice, especially for a remote worker. It makes it feel more like my office and that I am easily able to reach my colleagues over the phone system. On the other hand, USB headsets + soft phones do the same thing, they just aren't "always on" and depend on having a computer stable.