Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations MikeeOK on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Norstar M7310 automatically selects line

Status
Not open for further replies.

renegade05

Technical User
Jan 19, 2009
4
CA
Hello there,

Not sure if this is the right place to post this but here goes nothing.

In my office i have a norstar m7310 phone. Whenever i pick up the handset it automically selects line 8. If line 8 is in use it will select line 7 and so on. This is really annoying. I have been playing around with the features a lot but cant seem to find the one to disable this.

My phone is the only phone in the office that does this.

I would just like to pick up the handset and it to select nothing. Please help, thanks !
 
Under set programing goto Prime line and change it from Pool to select none.
 
Ya i tried that.

this is what i did:

Press Feature **266344
Log: 266344

System Displays Configuration
Press SHOW.
System Displays 1. Trk/Line Data
Press NEXT.
System Displays 2. Line Access
Press SHOW.
System Displays Show Set:
Enter Ext. #
System Displays Line Assignment
Press NEXT 5 Times.
System Displays Prime Line: <None>
CHANGE


This did not work. It was already set to NONE actually.
 
I don't think your sw level has a hotline setting. Are you sure you're entering the right extension under line access? You can double check by pressing f*0, then your intercom button. Your extension will be displayed.
 
I stand corrected. Thanks, curly. Been a while since I've played with DR 5.
 
thank you very much guys. you were right, wrong extensions !!

YAY!!! again thanks a lot!
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top