IP Office with multiple IP address

[jefcob]

I have a installation like that :

IPO 406 with 100 IP Phone.
All the phones are in the same network (10.0.0.X)
All the PC are in another network (10.10.10.X)
I have program the correct route in my router
I have only one problem : The Phone manager work correct for all feature but not for the BLF. I don't have the status from the other phones.
It's the same problem in the Softconsole

Can you help me ???

 

[IPOdan]

BLF Updates are sent from the IP Office using port 50799 With a broadcast address of 255.255.255.255. An XP firewall would kill this, as would incorrect routing between the VLANs

 

[jefcob]

We have open the port 70599 on TCP and local network but it doesn't work !
Some pc's are running correctly (we have the status on the BLF) but some pc's haren't working !

 

[NicolasR]

Is Ip Office ont the same network than IP Phones or than PC ?

I suggest you to put IP Office on the same network than PC and IP Phones in the other LAN.
Broadcasted BLF informations will never go through a router.

The best solution remains in VLAN tagging usage.

"In order for the Busy Lamp Field feature of a Speed Dials to operate the PC running Phone Manager Pro must be connected to same physical LAN as the main system. This implementation provides resilient synchronized updates and greatly reduces the LAN performance requirements."

Phone Manager documentation quote "physical LAN".
AVAYA should write "physical and logical LAN".

 

[SuperJenks]

I dont recommend putting them on the same network unless you dont mind a severe drop in voice quality. All the data trafic from pc's will eat up the bandwidth for voice calls unless you plug in the pc's in-line through the phone. For pc's that will not have a phone in-line with the connection, those pc's will cause issues sooner or later.

The question is: is your vmail server on the same network as the pc's or on the network with the phones? I think the guys above summed it up. The vmail pc needs to be able to broadcast to the phones. Obviously this is not occuring. You can try a test and set your router to allow broadcasts from one network to another. If it works, you must have the vmail pc on the same network or subnet.

 

[jefcob]

The VMail server are on the "phone" network. Vmail are running correctly.
For BLF, some pc's are running correctly. I have the same config on each pc (correct gateway, correct route, correct subnet ...).
The pc with the Softconsole are running correctly one day and not one other day.
It's very strange...