IP Office/VMPro 2008R2? 8

[drewdown]

Running 4.2(4) IP Office and VMPro, is that supported on 2008R2 64bit?

Trying to migrate it off a physical machine and onto a VM.

TIA!

 

[drewdown]

Thanks andy. That worked but it does the same thing as putting VM:<menuname> in the destination.

So it looks like no rings in R5. Weird, I would at least prefer 1.

Oh well.

 

[hairlessupportmonkey]

If you want ringing, just add the AA on the Leave action on the HG on VM Pro.

just dont put any members in the group, and set a no answer time to what you want.

 

[drewdown]

Lol wut?

I don't have a hunt group for AA. Can you elaborate?

 

[tlpeter]

Drew, read my post!

You have VMPro so it should be easy to put a wav file with a ring in front of the AA greeting.


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[drewdown]

tlpeter...

Do you have a wav file with a ring in it? I would think that would sound funny too right? IE it would play 1 wav of a ring then move on to the MainAttend menu?

 

[tlpeter]

I do not have a ring.
If i had then it would be different from the one you have.
Put a record button on your phone and call your cell phone and record one or two rings and you have your wav file in your own mailbox.
Rename it and move it to the wav fiels folder and add it in front of the AA greeting.
Job done


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[amriddle01]

HSM made the best suggestion, create a group called "ToAttend" or something have no members in it queueing off and VM on. In VM Pro Client look for the groups right click on the new group you created and add a Leave start point, copy the attendant from your module into there. Then point your Incoming call route to that group

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[amriddle01]

The above should give you one ring, or you can put queueing on and set the VM answer time to give the amount of seconds you want it to ring

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[Westi]

you could try
8888
VM collect
"#menuname"

the # will add a ring to it before it connects
I have to earn the pink now

Joe W.

FHandw., ACSS

insanity is just a state of mind

 

[hairlessupportmonkey]

phew, lucky someone in here is making sense ;-)

 

[drewdown]

Lol. Followed HSM and Andy's advice about the Hunt group with queueing off, still no ring.

WESTI however hit the nail on the head! Thank you Westi, two stars for you my man.

Thanks to everyone for their help with this. Next project is moving this install to a VM!!

 

[amriddle01]

Westi, that's the easy way, not entertaining enough for a Friday

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[tlpeter]

Mine would have given an extra ring too

Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[amriddle01]

I wouldn't mind but I used to do it that way a lot, can't see the woods for the trees and all that

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[Westi]

you would laugh when I told you that I actually read that in the manual this morning when I was troubleshooting another system

Joe W.

FHandw., ACSS

insanity is just a state of mind

 

[drewdown]

Haha. Whatever works man, thats how I figured out how to get the Mainattend working last night. I must have overlooked the part about the "#.

 

[Westi]

it is just a line above the shortcode for that with a lot of blabla around so it is easily missed.

I think we all need a star so have one as well for a great topic

Joe W.

FHandw., ACSS

insanity is just a state of mind

 

[drewdown]

Haha, I think everyone is covered now! Good thread!

 

[Westi]

it is a good Friday it seems for everybody around.

We should give Avaya one too for making the upgrade to 5.0.22 so Hmmmmm interresting

Joe W.

FHandw., ACSS

insanity is just a state of mind

 

[amriddle01]

It's not Avaya that would get that star it would be Luxoft .....you know who you are

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers