I have a customer that has an IP Office 500 V2 6.1 software. Just recently, the system has been rebooting itself anywhere from once to three times a day. I patched it to the latest revision of 6.1, but that did not help. Is this an issue with all 6.1 releases, or could there be a bigger issue at play here?
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Wanet Telecoms Ltd on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
IP Office Spontaneously Reboots 1
- Thread starter rval80
- Start date
- Thread starter
- #3
Could be a change in the config like a loop or perhaps the power supply is dying.
Can you run a monitor trace and when it reboots post it hear.
Just the last couple of minutes is enough.
If they are on then turn of H.323 and SIP as these will fill up the trace massively.
BAZINGA!
I'm not insane, my mother had me tested!
Can you run a monitor trace and when it reboots post it hear.
Just the last couple of minutes is enough.
If they are on then turn of H.323 and SIP as these will fill up the trace massively.
BAZINGA!
I'm not insane, my mother had me tested!
smokinjoe2938
Programmer
is this on a ups or as stated earlier could be a power supply on it's way out.
- Thread starter
- #6
smokinjoe2938
Programmer
Yes as stated earlier replace the ipoffice v2 control unit
-
1
- #9
wizfromBiz
Vendor
Yep the Power supply is going. Replace the control unit. Had it happen to me.
- Status
