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IP Office outcalling delay?

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Jerrberr

Technical User
Joined
Aug 14, 2006
Messages
95
Location
US
Good Afternoon all,
I have an IP Office r8.2 with embedded VM and two ATM combo card and analog lines in ( from Comcast)
The problem is a 7-9 second delay when calling out. If i do a forced "enter" with the # on the end of the dialing then the call completes in 3 seconds. If i let the IP Office run its protocol its the 7-9 second delay.

As of now i have:
- set the lines to Loop start instead of iclid
- set the "await dial tone" in telephony to 500ms
- removed the [highlight #FCE94F];[/highlight] (semicolon) from the ARS tables
- attempted to add [highlight #FCE94F];[/highlight] to the 9N shortcode
- turned down dial delay to 1 sec
- turned down ring delay to 1 sec
- added in XXXXXXX; /N / Dial 3K1/ 0 to ARS tables
- added in XXXXXXXXXX; /N /Dial 3K1/ 0 to ARS tables

restarting each time, but nothing seems to change the delay.
anyone have anymore bright ideas? Or a new bottle of whisky, Advil or other mind numbing alternatives?

I appreciate any help Thanks

Jerrberr
 
FWIW - I have this issue on every IPO with true copper or analog handoff trunks from a T1. Never could fix it. Happens with all providers, too.
 
Correction to my previous post... The 1XXXXXXXXXX code should be 1XXXXXXXXXX - Dial 3K1 - N(not 1N)
 
FWIW - I have this issue on every IPO with true copper or analog handoff trunks from a T1. Never could fix it. Happens with all providers, too.

That IS configuration, you can make IP Office trickle feed the digits (overlap dialling) so calls will complete as soon as the last digit is pressed. I rarely install on analogue trunks, but I never get dial delay when I do :-)

 
Where is the overlap dialing configured. SM?
 
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