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IP Office Communicator for Web

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mic501

Technical User
Joined
Dec 28, 2006
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157
Location
MT
Hi
I have finalised setting up IP Office Communicator for Web.
I got everything in place, certificates etc. etc.
I am running version 9.1 on my ip office 500v2, I have the one-x running on a linux machine.

The application works fine as a deskphone.

The trouble is getting to work as a softphone....

SIPPHONESTATUS in monitor application shows the extension is successfully registered. The registration comes from the ip address of the one-x server as a Avaya WEBRTC 1014 licenced as "WEBRTC".

When I try to place a call, I hear a ringing tone in the app, but nothing happens from the IP Office active calls.
The message that I got in monitor from the IP Office to the client is the following:

"onex.myserver.com" is the FQDN of my one-x server, and 10.0.0.44 is the internal ip address of the one-x server.
The ip office is on a different internal ip address.


19:31:07 3112030mS SIP Call Tx: phone
SIP/2.0 488 Not Acceptable Here
Via: SIP/2.0/TCP 10.0.0.44:42004;branch=z9hG4bK-343538-c792c45521a4fdfee1640ac4379916fe
From: <sip:Extn304@onex.myserver.com>;tag=13d627e6
Call-ID: 69fcc881efdd6b18fdeb1b7eeec2bb2a@10.0.0.44
CSeq: 1 INVITE
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY,SUBSCRIBE,REGISTER,PUBLISH,UPDATE
Supported: timer,100rel
Server: IP Office 9.1.9.0 build 182
To: <sip:555@onex.myserver.com>;tag=85e9d8f29731a76b
Content-Length: 0

Seems that I have everything in place, so how comes the call is not continuing to ring so I can use the chrome as a softphone?

 
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