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IP Office CCR Queue Reports not displaying any data

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JohnMonreal

JohnMonreal

Technical User
Joined
Jul 10, 2013
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Location
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I'm new to CCR and am trying to run reports from the call summary tab for queue statistics by the hour. i am able to get data for each agent by the hour but for some reason i can't get queue data.
Has anyone else had this issue and/or can help me?
Thanks in advance,
John
 
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Please make sure that your target list is Queue.
 
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