IP 500 V2 R6 VM Pro Issues

[crownroyalmopar]

Installed a IP 500 V2 R6.08 and VM Pro running on XP Pro about a month ago. First problem that popped up was could not do voicemail to email. Called Catalyst and they said that Avaya is aware of issue and is working to resolve with possibly a software upgrade that was supposed to be available Q2 and now Q3.
Today my customer called and said that some folks are not getting voicemail. One person said they had gotten to their office noticed that their msg light was on, stepped out to use the bathroom and came back and the msg light was extinguished. They checked their VM anyway and had no messages.
I will be going there tomorrow to check this. Have any of you folks run into this issue and if so have you been able to resolve it.
Avaya is really starting to pi@# me off with always releasing software that is unreliable. I sure do miss the old days when things worked the way that they were supposed albeit with less sophistication

 

[Bas1234]

Looks like your server is going wild, no problems here with Voice to Email on 6.0.8.
Check the firewall on the VMPro server turn it off also check if windows automatic updates still on.

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It works! Now if only I could remember what I did...

Dain Bramaged
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[TomMills]

regarding the users lights going out, are they in any groups?

could it be that it was a group message and someone else checked the mailbox?

http://www.twitter.com/tem1985

ACSS-SME
fo shizzle ma nizzle.

 

[groundedagain]

We have the same problem on customers sites running VMPro 6.0.22 on XP Pro. VMPro makes a HELO connection to the mail server and then immediately quits the connection, then it does it one more time.

What has happened to the maintenance release, we haven't heard from the Beta team since the delayed announcement six weeks ago but I see there is an invite out for 6.1.

What happened to our promised quarterly maintenance releases?

What gives Avaya?

Jason

Work is the only way I can feed my habit....

Flying, Flying, flying & Flying

Mere Mortals
Brisbane, Australia.

http://www.meremortals.com.au