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How to Transfer to Voicemail 2

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jmont4455

jmont4455

IS-IT--Management
May 15, 2004
44
US
Hi All,

Feeling kind of dumb asking this, but I can't think of how to set up tranferring a call to voicemail. Is it a short code in IPO Manager, or is it in the call flow of VM Pro? Both?

Any help is appreciated.

Thanks,

John
 
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Setup a shortcode (if it's not already there) for *123 then set the shortcode as telephone number "#username" Feature "VoicemailCollect" and you should be set.

FYI if you set the system up using the wizard, it would have built these for you already I do believe.
 
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If VM is on for a user and this user turns on DND then all calls will go directly to his VM box, no need for shortcodes then.
 
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