How to get a list of mailboxes? 1

[rmbbikes]

How can I get a list of Mailboxes out of my Octel 250?

Is there a hidden menu item?

Help. I need to free up some disk space.

Keith

 

[HmmG3]

You need to run a system report (Option 14 from the Main Menu). Check groups 1-3 to see if one has already been setup. If not, go into a group and add an item. When you are given a list of report types, select: Message Aging by Mailbox. You can then select a range of mailboxes to show. After giving it a description, select the Print option and it will print a report of the mailboxes, how many messages they have and how much space they are using.

If you get stuck somewhere, let me know. I can then give you more detailed step by step directions. Thanks.

Chris

 

[rmbbikes]

I need to delete unused mailboxes and check names for DIAL BY NAME feature to correct spelling.

I need to be able to somehow export a file to excel or word so I can then go through it and mark off old no longer used mailboxes.

I tried the report option but that's not what I am looking for realy.

Thanks,
Keith

 

[HmmG3]

Avaya does sell a program that interfaces with the Octel and can generate specific detailed reports. I don't know the name of it off the top of my head, but I think it's called: PowerCall. However, it does also require a purchase of a RTU on the Octel.

How are you connected to the Octel? If you are using an old serial terminal, try connecting it directly to a PC. However, if you are using a direct serial connection or modem to a PC, what software program are you using?

When I use Procomm, it will allow me to capture the report to a file. I can then scroll through this file and make notes. When the report I mentioned above is run, I get the following information:

Name - this is what Octel uses for the dial by name feature.
List of messages - shows if they're new or archived.
Age of messages - shows if the user has been checking.
Total space used for mailbox - how much the user is taking.
**FULL** - the mailbox exceeded its quota of messages.

What you do with this information is up to you. But I find it more then enough to keep the system from running out of space. I can find mailboxes that haven't been checked in months (has new messages older then 60 days) and mailboxes that are full.

 

[rmbbikes]

The tough thing is I don't have any manuals or books for the system.

You telling me to run reports is a good start. I don't expect you to step by step walk me through it.

I guess I just don't understand what to get the report to tell me.

I do use procomm to connect. Building the report is what i need help on. Also all I can do is print it. How do I get it to show on screen so I can scroll and send it to a file.

Thanks,

Keith

 

[HmmG3]

With Procomm, because it's an emulator it wants to print a report like an old serial terminal would do (the old way of "saving"). To get around this, we can setup a print driver that doesn't really print, but saves to a file. Here are the directions (may vary slightly depending on the version of Windows):

From Printers, start the Add Printer.
Add a Local printer.
When prompted for a port, select File: (Print to File).
Select Generic / Text only when prompted for a printer type.
Make sure when finishing, you don't make it your default printer.
With the driver installed, start Procomm.
Under the File menu, select Print Setup.
Change the printer to the Generic / Text Only.
If you have problems setting up this driver, contact your IT department. They should be able to add this driver.

Now when you start running a report, you will get a file name prompt. Type something like: c:\report.txt
You will now have a text file on the C drive called report.txt that contains the full report.

If you have a lot of mailboxes, give it some time. It can take awhile for the Octel to send the full report.

Hope this helps.
Chris

 

[KenMeans]

one way to do this is to change the terminal emulation to tvi920 and when you print the report it will print right to the screen. and you can setup a capture file and you will have your report in the text file.

run a short form report it will list all mailboxes but the dist list ones.

what software level are you on. do a screen capture of menu 13-7 both pages and post it here so we can tell if you have the right bits turned on to use mailbox manager or DPro for reporting

 

[rmbbikes]

Here is what I have software release 2.04.09-1

8 - Bulletin Mailbox 9 - CSA
10 - InterMail 12 - PowerCall Agent Access
15 - Follow-Me-Forward Y 16 - Call Detail Recording
17 - Database Retrieval 22 - Forms Mailbox
23 - Monitor Mailbox Y 32 - General Line Types
Y 33 - Set Emulation Y 34 - RS232 Integrations
Y 35 - In-band Integrations 36 - ROLM Limited
37 - Siemens Limited 38 - 72 Port Option
40 - Information Processing 42 - Hotel/Motel
43 - DTMF Forms Mailbox 44 - Networking
Y 45 - Enhanced Call Processing Y 46 - Ability to Reset Passwords
Y 48 - Information Center Mailboxes 49 - AMIS Analog Networking
Y 51 - Octel Index I 52 - Octel Index II
55 - Conference Mailbox Y 56 - Fax Processing
57 - Announcement Mailbox 58 - ACP Integrations
59 - ACP MTA 60 - Skip Password
62 - Centralized Network Management 65 - ANI Integrations
66 - Fax Delivery Mailbox 67 - Global Message Redundancy
68 - Extension Mailbox 73 - Connectivity
74 - Digital Networking 75 - Octel Admin
77 - System Backup & Restore

All I am looking to do is get a list of name and mailbox number to a file.

Thanks,
Keith

 

[KenMeans]

You do not have database retrieval or the octel admin software so you can't use mailbox manager or d pro to get reports. just fyi if you upgrade to rel 3.11 you will get mailbox manager with it.

if you need more help with the reports in the system let me know

 

[rmbbikes]

Thanks Ken. I really appreciate the quick response. Quicker than talking to the Vendor sometimes.

Keith

 

[rmbbikes]

What about connection with ASA or DSA? I have a copy of Definity Site Administration. Will that work with the Octel.

Keith

 

[KenMeans]

but with asa or dsa you still only get the reports from the octel not the nice ones from d pro or mb manager

 

[kxboy]

With procomm,you don't have to add a local printer or change the terminal type. To disable printing to a printer, and have the report scroll on the screen, where it can be captured, just do this.

On the tool bar,select options,
Then select data options
Then select terminal options.
Check the box "Disable host printing"

On earlier version of procomm,the menu is a little different, just find the terminal options, and you will see the disable host printing check box.

Now when you press "p" to print a report on menu 14, it will just scroll on the screen. Don't forget to uncheck the box if you want to print something

Here is a script to turn it on/off. Copy the text below to your procomm/aspect directory, then compile it. You can then assign one of the meta keys to this script, and easily get to it from the meta key bar. The status line will show the current print state.

;script to toggle host printing

proc main

fetch terminal hostprint i0

if i0 == 0

set terminal hostprint disable
statmsg "Printing Disabled"

elseif i0 == 1

set terminal hostprint enable
statmsg "Printing Enabled"

endif

endproc