I am trying to print off the historical Login/logout report on CMS and I can only go back apporx 6 months. Is this correct? If so does it tell me this anywhere?
The login/logout information is stored based on the number of records, not on a length of time. In CMS Supervisor, go to CMS SYSTEM SETUP, and select DATA STORAGE ALLOCATION. Towards the bottom is Number of agent login/logout records.
Susan "Opportunity is missed by most people because it is dressed in overalls, and looks like work." - Thomas A. Edison
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