Jimbojambo
Technical User
- Aug 30, 2024
- 1
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Hi, I am trying to create custom historical report with several Skills for date range. Output must be shown as summary for each skill in a row:
SPLIT, ACDCALLS, ABNCALLS, AVG_ANSWER_SPEED, AVG_ABANDON_TIME
Howewer when i select several dates, i get separate rows for SKILL for each date.
How can i summarized data for each SKILL in one raw?
SPLIT, ACDCALLS, ABNCALLS, AVG_ANSWER_SPEED, AVG_ABANDON_TIME
Howewer when i select several dates, i get separate rows for SKILL for each date.
How can i summarized data for each SKILL in one raw?