Embedded Voicemail 7.0 Auto Att Recordings

[vztech]

So I'm doing something wrong!!!I'm a newb
I cannot get to the vmail but *17 works fine

Short Code to record Auto Att is *8101 , *8102 etc.

Feature : Auto Att ( tried VMail Collect also)
Telephone Number:"AA:"N".1"

so the I enter *8101 then 01 ( AA number) the 1 (morning greeting)
I get dead air.
what's the NEWB doing wrong???

Thanks






Recording Prompts
When a new auto attendant is created, a number of short codes are automatically added to the system short codes table.
The short codes allow the recording of the various auto attendant prompts. The appropriate number to dial is indicated
against each greeting on the Auto Attendant tab in IP Office Manager.
The telephone number part takes the form AA:Name.x, where Name is the name of the auto attendant service, and x is
1 for the morning greeting, 2 for the afternoon greeting, 3 for the evening greeting and 4 for the menu options prompt.
For IP Office 4.1+ the number can also take the form AA:N.x where N is the auto attendant number and x is 1 for the
morning greeting, 2 for the afternoon greeting, 3 for the evening greeting and 4 for the menu options prompt.
When using any of these short codes, you hear the options:
· 1 to hear the current prompt.
· 2 to record a new prompt.
· 3 to save the new prompt.

It's only dialtone!!!

 

[cztech]

Try just *8401

cztech /

http://www.cztechnologies.net

 

[Telecomboy]

*8101 is the morning header to the actual attendant greeting for attendant 1. *8401 is where you record the attendant greeting for attendant 1.

 

[vztech]

Thanks to you both. worked great

It's only dialtone!!!