alexserenity
IS-IT--Management
There has been a few times were the contact fields that are selected to be recorded under history do not get recorded after clicking "save". Any one know why this may be?
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Contact fields not recording in history
- Thread starter alexserenity
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GLComputing
IS-IT--Management
Nope... what version of ACT!?
If 7.0 or later, you may need to refresh (press Ctrl-F5) to see the change
Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust
If 7.0 or later, you may need to refresh (press Ctrl-F5) to see the change
Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust
- Thread starter
- #3
alexserenity
IS-IT--Management
I hit refresh and save but it doesn't appear. I have Act Premium for workgroups 2006
GLComputing
IS-IT--Management
Is the field set to record history in Tools | Define Fields?
Can you try it in the Last Results field in the Demo database?
Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust
Can you try it in the Last Results field in the Demo database?
Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust
- Thread starter
- #5
alexserenity
IS-IT--Management
Yes, the fields are set to be recorded on history. It only happens once in a while, not all the time.
GLComputing
IS-IT--Management
I've not seen this happen intermittently... and can't think of any possible cause.
I'd check for anything happening on the system or LAN when this happens
Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust
I'd check for anything happening on the system or LAN when this happens
Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust
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