Clearing ARP Cache on IP Office

[rwgs811]

Anyone know how to clear the ARP cache on the IP office?

I am having problems with IP handsets not connecting to the system after replacing a netgear FS728TP POE switch with a bigger FS752TP POE switch, however upon replugging IP phones back into it, they are not all registering with the phone system, only a handful are.

Connecting a brand new handset in place of an old one works correctly, but most of the existing handsets refuse to re-register or even pick up an IP address. I assume it has something to do with the fact the phone is still looking to go via the old switch (as if I plug it in, it works as before), but why is this, and what can I do to get it to connect? Different switch ports make no difference.

 

[tlpeter]

How many phones and which type of phones?
Netgear switches can do odd things when you connect too many devices which pull POE.
I have had issues with IPDect R4 base stations.
I could not connect more than 10 base stations otherwise i had similar problems.


BAZINGA!

I'm not insane, my mother had me tested!

 

[rwgs811]

They are mostly 1603 handsets, with a few 1608 handsets. About 40 or so combined in total.

I don't believe it is a POE issue as the phones themselves boot up, but they just can't get any kind of IP connection, either static or DHCP.

 

[hairlessupportmonkey]

I think the closest to clearing the ARP table is to enable development tracing, and assuming you are using the IPO as a DHCP server for IP phones, you can force or free up the IP address handed out to phones.

ACSS - SME
General Geek

 

[rwgs811]

Hi, how would I got about doing this from Monitor?

How does enabling development tracing help? OR what do I do afterwards to clear old IP addresses out of the system?

Thanks

 

[hairlessupportmonkey]

You can go to Status - Dhcp Data and there is a button that says "Free Address"

ACSS - SME
General Geek