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Call forward issue

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AdamRedding

AdamRedding

Technical User
May 29, 2014
15
US
We have a system shortcode so that anyone with the company that calls from 9555 will display as 9796 at the end to external clients.
However when clients call the 9555 and this forwards to number ending 3694 when this happens we need this 9555 number to display as 9555 and not 9796 only when calling the number ending in 3694

Is there anyway in doing this without turning off the system shortcode?

Adam
 
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create a shortcode in ARS like this:
SC = 3694
TN = 3694s9555
Action = Dial
LineID = 0
 
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Does it work? I assume not.
That is not in ARS is it? Or is ARS not used?

Use monitor with the default filter, enable all on ISDN and shortcode and ARS on the Call page.
Take a trace from a call coming in on 9555 which is forwarded.
 
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This doesnt work no. We dont use ARS.

Please find the trace below - if you need anything else let me know.
12:39:01 3782995521mS ISDNL2Rx: v=6 peb=6
0000 02 01 01 53 ...S
12:39:01 3782995521mS ISDNL2Tx: v=6 peb=6
0000 02 01 01 43 ...C
12:39:01 3782995525mS ISDNL1Tx: v=6 peb=6
0000 02 01 01 43 ...C
12:39:03 3782997892mS ISDNL1Rx: v=2 peb=2
0000 02 01 01 a1 ....
12:39:03 3782997892mS ISDNL2Rx: v=2 peb=2
0000 02 01 01 a1 ....
12:39:03 3782997892mS ISDNL2Tx: v=2 peb=2
0000 02 01 01 11 ....
12:39:03 3782997896mS ISDNL1Tx: v=2 peb=2
0000 02 01 01 11 ....
12:39:07 3783001383mS ISDNL1Rx: v=1 peb=1
0000 02 01 01 df ....
12:39:07 3783001383mS ISDNL2Rx: v=1 peb=1
0000 02 01 01 df ....
12:39:07 3783001383mS ISDNL2Tx: v=1 peb=1
0000 02 01 01 cb ....
12:39:07 3783001387mS ISDNL1Tx: v=1 peb=1
0000 02 01 01 cb ....
12:39:10 3783004873mS ISDNL1Rx: v=5 peb=5
0000 02 01 01 6b ...k
12:39:10 3783004873mS ISDNL2Rx: v=5 peb=5
0000 02 01 01 6b ...k
12:39:10 3783004874mS ISDNL2Tx: v=5 peb=5
0000 02 01 01 1d ....
12:39:10 3783004877mS ISDNL1Tx: v=5 peb=5
0000 02 01 01 1d ....
12:39:11 3783005544mS ISDNL1Rx: v=6 peb=6
0000 02 01 01 53 ...S
12:39:11 3783005544mS ISDNL2Rx: v=6 peb=6
0000 02 01 01 53 ...S
12:39:11 3783005544mS ISDNL2Tx: v=6 peb=6
0000 02 01 01 43 ...C
12:39:11 3783005547mS ISDNL1Tx: v=6 peb=6
0000 02 01 01 43 ...C
12:39:13 3783007914mS ISDNL1Rx: v=2 peb=2
0000 02 01 01 a1 ....
12:39:13 3783007914mS ISDNL2Rx: v=2 peb=2
0000 02 01 01 a1 ....
12:39:13 3783007914mS ISDNL2Tx: v=2 peb=2
0000 02 01 01 11 ....
12:39:13 3783007918mS ISDNL1Tx: v=2 peb=2
0000 02 01 01 11 ....
12:39:17 3783011404mS ISDNL1Rx: v=1 peb=1
0000 02 01 01 df ....
12:39:17 3783011404mS ISDNL2Rx: v=1 peb=1
0000 02 01 01 df ....
12:39:17 3783011404mS ISDNL2Tx: v=1 peb=1
0000 02 01 01 cb ....
12:39:17 3783011408mS ISDNL1Tx: v=1 peb=1
0000 02 01 01 cb ....
12:39:20 3783014895mS ISDNL1Rx: v=5 peb=5
0000 02 01 01 6b ...k
12:39:20 3783014895mS ISDNL2Rx: v=5 peb=5
0000 02 01 01 6b ...k
12:39:20 3783014895mS ISDNL2Tx: v=5 peb=5
0000 02 01 01 1d ....
12:39:20 3783014899mS ISDNL1Tx: v=5 peb=5
0000 02 01 01 1d ....
12:39:21 3783015565mS ISDNL1Rx: v=6 peb=6
0000 02 01 01 53 ...S
12:39:21 3783015565mS ISDNL2Rx: v=6 peb=6
0000 02 01 01 53 ...S
12:39:21 3783015565mS ISDNL2Tx: v=6 peb=6
0000 02 01 01 43 ...C
12:39:21 3783015569mS ISDNL1Tx: v=6 peb=6
0000 02 01 01 43 ...C
12:39:23 3783017936mS ISDNL1Rx: v=2 peb=2
0000 02 01 01 a1 ....
12:39:23 3783017936mS ISDNL2Rx: v=2 peb=2
0000 02 01 01 a1 ....
12:39:23 3783017936mS ISDNL2Tx: v=2 peb=2
0000 02 01 01 11 ....
12:39:23 3783017940mS ISDNL1Tx: v=2 peb=2
0000 02 01 01 11 ....
12:39:27 3783021426mS ISDNL1Rx: v=1 peb=1
0000 02 01 01 df ....
12:39:27 3783021426mS ISDNL2Rx: v=1 peb=1
0000 02 01 01 df ....
12:39:27 3783021426mS ISDNL2Tx: v=1 peb=1
0000 02 01 01 cb ....
12:39:27 3783021430mS ISDNL1Tx: v=1 peb=1
0000 02 01 01 cb ....
12:39:30 3783024917mS ISDNL1Rx: v=5 peb=5
0000 02 01 01 6b ...k
12:39:30 3783024917mS ISDNL2Rx: v=5 peb=5
0000 02 01 01 6b ...k
12:39:30 3783024917mS ISDNL2Tx: v=5 peb=5
0000 02 01 01 1d ....
12:39:30 3783024921mS ISDNL1Tx: v=5 peb=5
0000 02 01 01 1d ....
12:39:31 3783025587mS ISDNL1Rx: v=6 peb=6
0000 02 01 01 53 ...S
12:39:31 3783025587mS ISDNL2Rx: v=6 peb=6
0000 02 01 01 53 ...S
12:39:31 3783025587mS ISDNL2Tx: v=6 peb=6
0000 02 01 01 43 ...C
12:39:31 3783025591mS ISDNL1Tx: v=6 peb=6
0000 02 01 01 43 ...C
12:39:33 3783027958mS ISDNL1Rx: v=2 peb=2
0000 02 01 01 a1 ....
12:39:33 3783027958mS ISDNL2Rx: v=2 peb=2
0000 02 01 01 a1 ....
12:39:33 3783027958mS ISDNL2Tx: v=2 peb=2
0000 02 01 01 11 ....
12:39:33 3783027961mS ISDNL1Tx: v=2 peb=2
0000 02 01 01 11 ....
12:39:37 3783031448mS ISDNL1Rx: v=1 peb=1
0000 02 01 01 df ....
12:39:37 3783031448mS ISDNL2Rx: v=1 peb=1
0000 02 01 01 df ....
12:39:37 3783031448mS ISDNL2Tx: v=1 peb=1
0000 02 01 01 cb ....
12:39:37 3783031452mS ISDNL1Tx: v=1 peb=1
0000 02 01 01 cb ....
12:39:40 3783034939mS ISDNL1Rx: v=5 peb=5
0000 02 01 01 6b ...k
12:39:40 3783034939mS ISDNL2Rx: v=5 peb=5
0000 02 01 01 6b ...k
12:39:40 3783034939mS ISDNL2Tx: v=5 peb=5
0000 02 01 01 1d ....
12:39:40 3783034943mS ISDNL1Tx: v=5 peb=5
0000 02 01 01 1d ....
12:39:41 3783035610mS ISDNL1Rx: v=6 peb=6
0000 02 01 01 53 ...S
12:39:41 3783035610mS ISDNL2Rx: v=6 peb=6
0000 02 01 01 53 ...S
12:39:41 3783035610mS ISDNL2Tx: v=6 peb=6
0000 02 01 01 43 ...C
12:39:41 3783035613mS ISDNL1Tx: v=6 peb=6
0000 02 01 01 43 ...C

********** Warning: Logging to Screen Stopped **********
 
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Is that number coming in on a analog or SIP line? The trace shows no activity.
 
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I have no idea what you're trying to do and I've read it 4 or 5 times, but the bit I think I got..... that shortcode will not work for numbers ending with specific digits at the end :)

 
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I am not a native english but for what I make of it is that any number dialled by any user sends out the xxxxxxx9796 as CLI.
But if the DDI number xxxxxxxx9555 is forwarded to xxxxxxx3694 then the call should send xxxxxxxx9555 as the CLI.
But the trace taken shows no call activity on ISDN so I assume another type of trunk is used and then sending a specific CLI may be impossible.

 
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okay bear with me ill run through this test again.

Adam
 
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