Barring National calls for branch's IP Office extensions picks up landlines from H.O. IP Office

[ASiliem]

Greeting

firstly; below is my configuration;

I have more than one IP Office central, one for Head Office which has the landlines, and another IP Office in branches.

the configuration in Head Office is:

Line:
Analogue trunk for landlines 1,2,3,4,5 with specified extensions

H323: Line Number 17
Prefix : -
National Prefix: -
International Prefix: -
TEI 0
Outgoing Group 17
No short code under H323 line.

Short Code:
9N
Dial
N
0

ARS 50:Main as default


the configuration in Branch is:

Line:
H323: Line Number 17
Prefix : -
National Prefix: -
International Prefix: -
TEI 1
Outgoing Group 0
No short code under H323 line.

Short Code:
9
Dial
9N
0

ARS 50:Main as default
No user rights applied neither in HO nor Branches.

By the above configuration; all users can pickup the Landline by pressing 9 and make National/International calls.

The question is;

How can we prevent some users from dialing 0N for National/International calls? and give them the ability to make local calls only?

 

[wfranklin]

You can resolve this in ARS, for example:

Code: 0N | Telephone Number: 0N | Feature: BARRED | LIne grp ID: 0

So, for each user, you should configure a "user right

 

[ASiliem]

Thanks wfranklin

but if you tried it, can you tell me; in which ARS I have to create this code, HO or Branch?

in ARS shall I use secondary dial tone or not?

what is the code in user right I have to create?

shall I remove the short code from either HO or Branch?

thanks again for your patience and kind support?

 

[ASiliem]

UP

 

[ASiliem]

thanks for everybody, your posts guided me to find the solution.

it is done and currently working as a charm,

what I noted, that I have to play with the ARS of the H.O. not the ARS of the branch.

what I did is:

- creat a new ARS called "Barred" with secondary dial tone tick.
- add short code to ARS for barring 0, table like: 0N blank Barred 0
- creat a new short code under H.O., table like: 01 N dial 51:Barred

in Branch;
- creat user rights for restricted users with short code to call the short code 01 in H.O., table like: 9 01 dial 0
- creat another user rights for allowed users with normal short code, table like: 9 9N Dial 0, to forward to regular short code in H.O., table like: 9N N Dial 0.

the only note here is that the restricted users will hear the secondary dial tone not the actual tone.

 

[IPGuru]

I would always bar numbers is system short codes & then use user rights to allow these calls to the users that need them


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