5621 SW IP Nightlight

[twiSSt]

I have read a few older posts about this and thought the latest software upgrade would correct, but no, my 5621 is still an expensive nightlight. Has anyone successfully turned off the backlight in a non-violent fashion?
Any insight would be greatly appreciated.

IP500 - 4.2(11)

Twist

===========================================
Everything will be OK in the end.
If it's not OK, then it's not the end

 

[tlpeter]

You need to set it in the 46xxsettings.txt file
Your phone will pull that by tftp

You need to erase the "##" in front of the line SET BAKLIGHT 120 and change the 120 in the amount of minutes you like


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[tlpeter]

Should be:SET BAKLIGHTOFF 120

ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[twiSSt]

My apologies, I should have stated that I have done that as well and still have a backlight. I changed it to 2 minutes.
I guess a better question would be how can I be sure that the firmware is the latest on the 5621. Our Avaya tech performed all of the updating of the software and I was not here with him when he did the update.

Twist

===========================================
Everything will be OK in the end.
If it's not OK, then it's not the end

 

[tlpeter]

The phone needs the latest firmware

You can check it by going in to the menu or press hold and type "view" (8438)


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[Escorthosis]

It wasn't working on 4.2.4 but it is on 4.2.11 and
their corresponding bin files for the 5621 Phone (something like 8016 instead of 2887).
A collegue of my tested it on my behalf on a site a lot of 5621 that wouldn't turn off the backlight untill upgraded to 4.2.11 and 8016 for the phone itself.

 

[twiSSt]

It has the correct bin files - I guess I will have to give out a dark colored dish towel to the user to throw over it at night.

Thanks for the suggestions.

Twist

===========================================
Everything will be OK in the end.
If it's not OK, then it's not the end

 

[Escorthosis]

Edit the 46xxsettings.txt file (search in the default file for 'bak') and delete the ## and the space.
It should be SET BAKLIGHTOFF 10 (for 10 mins and the BAK instead of BACK isn't a type error)
Then restart the phones and make sure it's getting the file that you just edited.
It should work. It made our customer happy last week.

 

[twiSSt]

Ok have to resurrect this one, I was mistaken the 5621SW does not have the correct firmware. That being said how do I get it to recognize and flash the correct firmware update?

To further clarify the 46xxsettings.txt file reads SET BAKLIGHT OFF 2

This phone has sat in our server room since Nov due to the backlight issue and I would love to have it vacate the space it occupies.

Twist

===========================================
Everything will be OK in the end.
If it's not OK, then it's not the end