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Does anyone encounter this problem? Announcement on the G700 is being cut and automatically routed into the next vector step when the incoming trunk/vdn is called especially during the beginning of the announcement. The system is running S8300 CM 3.1.2 with update patches and upgraded...

definityandcmuk , I had modem problem before somewhat similar with this, we did upgrade the multitech USB modem as recommended by Avaya and the problem was solved.

Just clear the name and the steps in the vector form then list vectors, vectors with no defined name and steps will not be shown.

1 to 3 rings the active server should answer, after that from 4 to 5 rings the standby server will. Please take note of the number of rings when the modem answers.

I just got to confirm if main server running CM 3.1.1 and ESS running 3.1.2 would work? Is it just like LSP that it should have the same or higher release than that of the main server. Because as if now I'm having problem with the ESS, not able to register on the main server. Thanks,

hi, you can also do the reset on the MGP CLI - "reset mgp

Hi, Please check on the network-region form interconnections. Hope this may help. Regards, mwooks

Please check if the Medpros (bearer) in the port networks see each other. (igc) calls should also be seen in the list trace station between port networks. regards

Hi, G700 can be deployed anywhere in the network for as long as the S8300 and G700 can see each other through IP. Avaya stopped the production of the stacking module for the G700. Regards,

Hi, Try to isolate the problem by using the modem in a standard PC or try replacing the modem. mwooks

Hi, You can use I/O LAN terminal server to convert ethernet to serial connections and another option is to let your call accounting vendor to have their system IP-enabled. mwooks

Please see list-registered ip-phones to see if the stations still there when the phones are disconnected. And when you manually register back the phones again, did it prompt you to "unregister station"? mwooks

Thanks Kevin, there is no way to recover the boot file?

Hi, The network-region of the IP phones are dependent on the call controller which they registers. Check the CLANs IP address and network regions.

Is there somebody there encounter the problem with 4630 IP phones, it's booting but only display the "Loading Applications" and no even prompt for manual configuring the IP address.

Hi, I have installed 15 IP agent 6 with service pack. As of now we are having problem on the voice quality (choppy) encountered by the agents. I also enabled Qos tagging and Qos packet scheduler but still we're having the same problem. Before we have five (5) initial IP agent 5 license...

Thanks Dwalin. But our maintenance team wanted to have a visual alarm indicator by using bulbs. I'm just curious on the output of the db9 connector on the back of the IPSI board such as the voltage or current rating or whatsoever. Do you have an idea on this? Regards,

Hello, I want to install a visual alarm indicator using the db9 connector on the back of IPSI board. Will use red and yellow bulb for major and minor alarms, I have with me the pinouts of the connector but don't know the exact rating or the output of the back connector. I need this information...

hjust make sure that the DCS feature is activated on your system. mwooks

Hi, G250 needs a media gateway controller to provide telephony features.