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As you can see from my list trace it stops at the route to the first number, NNNN , and leaves the vector processing, doesnt go to the dial string step

yes thats what I would like to see happen. What is happening now is the emergency phone I am programming is conencted to NNNN and does answer,sends an ANK string. I would like to send the *4** plus about 10 additional strings. I have to insert a wait after the initial off hock answer and ANK...

Thank you but I tried that and it doesnt work , it stops after the first route to (the test bench number) Number: 222 Name: Em Phone progra Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits...

I have 43 emergency telephone call boxes I have to manually program, via calling the unit and entering various digits consisting of the star*, digits, and another star. I have one dedicated phone line on the bench to program them from Im doing it manually, and I thought I could program a VDN to...

UPDATE console permissions did the trick, but with a 2420 and soft buttons the field assigned to the button displays a little arrow only in the LCD display, I also had to juggle things around and put the assignments on the first page of the menus otherwise I would miss it ... I am wondering if...

hey mikey just out of curiosity, why aren't you doing automatic backups? we just upgraded our s8700s to 8730s and have the CF readers, with nightly automated backups. we rotate cf cards every monday morning, and send them to off site storage .We did find we have to format the NEW cards first.

we just upgraded our system to s8730s and CM 5.2 .Last thursday nite a tech came out and loaded the abbreviated dialing patch. Just discovered this morning that cdr logging failed, both cdr buffers full. the problem was the two network servers that collect the cdr data had to be rebooted. I...

I Have s8700 with CM 2.1. and I want to be able to automate a group page with an announcement via a VDN. When I tried a VDN it balked at adding a group page number. I even tried first calling the group page number then manually conferencing in the voice announcement number in hopes the audio...

PS I believe it is a system admin command but we cannot seem to find the correct menu and context for the command

where can I change the prime time hours in audix? we want users to be able to create a greeting for after hours , but the system default hours are 8-5 and I need to change that. I am also assuming that a user cannot create a different set of hours unique to his/her extension?

that worked !!!! thanks

I would like to be able to program a 6416 that when the user goes off hook it automatically connects to an announcement(thru a vector or vdn I assume) , , this will be temporary , the extension is functioning normally now and would return to the same after the programming .we have an s8700 and...

well good luck if you can get it to work-- we tried a trial with 3com IP phones and a definityv9 Before we upgraded to s-8700.. it was a failure.. lots of kludges and bandaides to try to mimic station operation and button assignments.. we trialed some avaya 4620s and they were truely plug and...

one of our vendors uses these products http://www.voipsupply.com/home.php seems they have a box to fit your needs

never mind I changed the 46xxsettings.txt to allow the user all access to menus and the menu choice showed up after a reload......

I dont have that option on the 4620 and I thought I had the latest firmware downloaded to the phone...

Is there a utility to change the label on an IP fone softkey? Right now I have busy indicators of other extensions assigned to some them, and they read "busy nnnn" ,of course the VP who has the fone had an 8410 D with paper labels that were typed read "suzie q" or the like . he wants the same...

Thanks!!! That helps a lot . I also found a doc on Avaya SUpport under call center apps that explains it all!! thanks again

Thanks RTMCKEE, I am looking for info on Variables but cant find any in my docs..(we dont que, so I can ommit those steps)-where do I define a variable? and what exactly is a variable? I want to be able to have one member of the help desk to "dial in" or be able to set the particular...

is there some way to selectivly go to one of multiple announcements in a single vector , or jump to a vector with a particular announcement then return to the main vector? I have a computer help desk that would like to force users calling in to the main number to listen to a particular message...