we just upgraded our system to s8730s and CM 5.2 .Last thursday nite a tech came out and loaded the abbreviated dialing patch. Just discovered this morning that cdr logging failed, both cdr buffers full. the problem was the two network servers that collect the cdr data had to be rebooted.
I want to assign a cdr fail 1 and 2 alarm button to my 2420to have a visual indication of a problem. Actually,
I had assigned the buttons weeks ago but nothing was indicated.
I added console permissions to my cos this morning hoping I was missing that step.
What else do I have to configure to get this to work?
BTW I added a major alarm button also .
I want to assign a cdr fail 1 and 2 alarm button to my 2420to have a visual indication of a problem. Actually,
I had assigned the buttons weeks ago but nothing was indicated.
I added console permissions to my cos this morning hoping I was missing that step.
What else do I have to configure to get this to work?
BTW I added a major alarm button also .