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I know exactly what your talking about regarding the dust. I've seen dust accumulate over LEDs so thick that you can't see the LED lit. One more question, it's been a very long time since I've had to regenerate a keycode. I don't need a migration auth code to regenerate a keycode as long as I...

Firebird, Incidentally, this system is a BCM400 upgraded to a 450. Would the PS cause such an odd and isolated problem? CurlyCord, No Alarms at all. Green LEDs.

Thanks CurlyCord. I appreciate the info. Firebird, Thanks for your inquiry. My customer's BCM is having IP connectivity problems on the two LAN ports. The system is networked with two other systems. Site to site calling doesn't work and the BCM can't be pinged. Can't connect to the BCM with...

Hello All, I'm looking to replace a BFT in a BCM450 R5. Does anyone have any experience with this? From what I can gather, I'll have to regenerate the keycodes to the new System ID and I should be able to restore the config from a backup. Any insight or advice would be appreciated. Thanks

I had a very similar issue a couple of months back. 4 analog lines coming from a Comcast voice modem to an IPOV2. Audio was cutting in and out through the digital phones. It got progressively worse as you took more lines off hook. Lines were simultaneously tested directly from the modem using...

Mkoker, you sir get a star. The filters from The Sandman worked. Thank you for the suggestion.

Well, Comcast replaced the voice modem with a brand new one yesterday with no improvement. Every piece of hardware has been replaced. Not sure where to go with this.

Thanks Mkoker. I'll take a look at them.

Hello All, I have a head scratcher here. System is an IP500V2 R9.1 w/ 1 Combo Card running in basic mode (I know). 5 9508 sets and 4 analog lines. Comcast is the carrier. Just installed about a month ago. All new equipment. Control Unit is grounded. Problem popped up a week and half ago...

Thanks Firebird. Appreciate the quick response.

Hello, Does anyone know if there would be a compatibility issue with running a 2050 R2 softphone with a BCM R5 or R6? Thanks

Use generic actions and specify a wav file to be played for each action.

I had this exact issue with an IPO running 6.0 in Partner Mode. I upgraded to the latest 6.0 release, upgraded to R9, reformated/recreated the SD card, defaulted and reprogrammed from scratch. Nothing seemed to work. I ended up replacing the control unit. No more reboots.

UCX, Thanks for the reply. I like the idea of cloning the HD. Is there a particular brand I should use? Thanks

Hello All, A customer of mine is requesting that I replace the HD in their BCM450. They've had the system for a number of years and they're worried about the HD failing. They experienced this with a BCM400 in the past. Is it simply taking a backup, install the new 450 R6 drive, and restore...

From The Knowledgebase: "On each card, 8 channels per interface are enabled by default. This means that the single PRI has 8 channels enabled, while the dual PRI has 8 channels enabled on each of the two circuits. Further channels may be enabled by the purchase of additional licenses in...

Thanks for the reply, Curlycord. They have 7310's and 7324's. I think I may have figured this out. If the caller ID is not captured, call is answered to soon or CID blocked, the time and date displays. If CID is captured, the CID takes the place of the date on the display. I think it may have...

Greetings All, One of my customers called and claims that just starting today, when they retrieve VM messages on a system phone, the message time shows on the display instead of the date. They prefer the date. I've been trying to duplicate this on my bench system with no luck. The date always...

Try port 587.

Confirm the port number. Depending on the port used (some providers use more than one), encryption may be required. If so, the IPO is not capable of encryption. Only authentication. Good luck.