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Please help. I know very little about ip office but need to get the two analog ports to ring from an outside line on a combo card for an IP 500 R8.1 in basic mode. Can anyone give me instruction on how to do this. I have looked through the manual with no success.

Can't make Directory work when CCR tree is set up. The Directory works fine before I set up the CCR tree but now with the CCR tree set up it will never find the ext. by dialing the name. Can you still use the Directory and the CCR on a CP100

Anyone have any doc. on a nortel 4 port voip gatway NT9B10AAAA or were to get some.

Thanks again this realy help

All this helps thanks. I basicly have a customer looking for M3902's Rels 5. We identif them by flash firmware version, if its a 80 to 90 we know its a Rls 3 to are customers. Is there a higher firmware version then 90. Like if you have a 5.0 and upgrage your phone what would be your firmware...

I heard it was a Rel 5 but I have only seen the Rels 3.

Resetting the MICS by doing a **STARTUP fixed the problem.

I have a 406 V2 I think, at least thats whats posted on the unit and I'm trying to get a 4620 set to work on it. I heard I will need a VCM for it to work dose anyone know if thats ture and is there any other hardware that I might need. As you can tell I know very little about this device, I...

Have a customer that can't get the time and date to change or increment from the orginal time on his MICS 2.0. In other words If I set my watch and the MICS for 2:00, a minute later my watch would have 2:01 and the MICS would have 2:00 Has anyone ever heard of this before.

Thanks for your awnser.

HI all, Does anyone know if there is a easy away to find out if your MICS has PRI enabled on it. Thanks

Yes, one caller said he held for 45 min. There located in Tupelo Mississippi

I belive the CP is a 3.1 and the the MICS is a 6.1

To all I have a potential customer I’m trying to help that has a basic call center on a Call pilot 150 that will hold calls in Que and will never let them reach either of the 2 agents even thought there not on a call. Also the calls when routed to the call center will not rel when the costumer...

There are no stupit question for me on this. I'm not much of an Avaya guy but yes it is plug into a DS port

I have a 406 that I'm tring to get a 2420 phone to work on it. The 2420 will come up and even do a seft test but there is no dial tone and the display reades TFTP server NOT FOUND. I have a 6408 working on it fine.

Can not get RCC reports to show up. Also can't get the Skillset to show up in the reporting on the server page. Any ideas. On site now.

Thanks guys, that did it

Went in two F9*1 and didn't see the access 2 feature there. The only features I saw were the F98x

We have 11 NAM's but we are unable to utilize Feature 915 on 10 of them. How is Feature 915 activated?