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HBIT I am having my own problems with caller ID. But I can tell you a couple of the settings. Display Caller ID on multicall/keylines: Yes Should be set to no. I know that is counterintuitive but that setting is for Digital stations so if you are not using Sx200 or whatever sets,turn it off. I...

It works I knew it was something stupid. You do have to configure IP trunking and ARS. thanks for the help

Update Re: Please check the Remote directory form on both servers I checked the RDN on each controller the phones appear in each. RE:Do you have the correct IP address of the secondary controller in the ICP/PBX Networking form? YES. Both have both. I have built IP trunking...

Thank You for you responses RE:Does IP trunking work correctly between controllers? I have not built ip trunking between the controllers because no phones register to the secondary. the only purpose for the secondary controller is resiliency and nothing will register to it unless the primay...

Help please I have a mitel 3300 with 4.1 sp1. This is a new install. 2 controllers 2nd controller just for resiliency. both controllers on the same subnet. When I disconnect the network connection from the primary the resislent phones do not register to the secondary. Cluster is built...

Wow I went to that site a number of times and searched and could not find it. Thanks. I quess thats solved then. Nothing much better than perfect.

Hello I have been trying to find MERLIN ® Messaging Release 2.5 System Administration software.I have 4.0 but it is not compatible. You used to be able to download it from Avaya.com but the software is no longer avalable. I had it my PC crashed and I never went back and got it again. Now...

Thanks for the response but I mean inbound Disa calls to the norstar and I found what I was looking for at least the book says you just dial the disa access code and then * (feature code) no flash thanks

sorry wrong link try this one http://pdf.textfiles.com/manuals/TELECOM-F-R/

I have been researching uses for disa and came across a refrence to a disa dn and auto dn which may be the solution to your problem assign a target number to the disa or auto dn then agents can call into the system on a did then dial 98 to grab a line the same as if they were on the system I...

you may want to check what restrictions are set for the service modes maybe it only happens when the receptionist goes to lunch or leaves for the night and changes modes that why it only happens sometimes

or feature #65 if you don't want to programm a softkey

Hello I am looking for remote access code to the norstar on disa lines/tie lines according to the manuals you can access features through the disa or tie lines if programmed correctly.Including paging,voice mail etc. The model of nostar doesn't seem to matter they all say they can do it flash...

How do calls from the norstar get to the Meridian?You said that they go through the public network.Does that mean you are forwarding to a did in the Merdian.If so is the mailbox setup I don"t know the Octel but some v.m. systems won't allow a mailbox to answer unless the v.m.box is setup. Or...

Go to services choose routing hit next till you get to 2nd dial tone hit show then add the digits that you defined in routing. I know it is avilable in 7.0

Make sure the static time feature is turned off. I think it f#806