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  1. hoffdog

    IP Office Gatekeeper Question

    What ramifications come at the cost of unchecking the gatekeeper in the system tab. Here is my issue, we have about 130 IP phones and been fine for about 2 years. Two days ago phones dropped off and would not reregister. Kept getting a Ras max connetions of 10 error in monitor. I have already...
  2. hoffdog

    Outlook 2007 calendar items disappearing

    Yeah thats just it, to eliminate that possibility we are not running any AV on the exchange server for the time being. Thing is it has only only happen to this one user, if the AV had done it before wouldn't that have done it for all of them?
  3. hoffdog

    Outlook 2007 calendar items disappearing

    I thought the same thing. He has absolutely no rules in his outlook. and we replaced the antivirus on the entire network, for another issue. turns out the vostro's didn't like Norton's endpoint protection too much, It was causing random reboots on all of the machines. Antivirus has been replaced...
  4. hoffdog

    Outlook 2007 calendar items disappearing

    SBS 2003 on server, Office 2007 on clients boxes. All Updates. User A has user B as a delegate and shares his cleandar with B also. The delegate permissions are only for contacts so she can view and add contacts to his. She does not have any delete permissions at all. She will make a request for...
  5. hoffdog

    sbs2k3 mapped drive locks up pc

    Yeah I though that too, unistalled anitvirus alltogether still does it. It is funny, you can click on the mapped drive and it comes right up, all your files and folders that are in there appear no problem, but as soon as you click on one of them to open it whether it is a file or folder, locks...
  6. hoffdog

    sbs2k3 mapped drive locks up pc

    I have a network with an brand new dell PowerEdge SC440 running sbs 2003. All the latest updates from MS. All machines on the network are XP pro SP2 with all updates to include latest NIC drivers on both pc's and server. Here is my problem. We map a drive with a login script. It maps fine, you...
  7. hoffdog

    configure a pri connection to polycom MGC50

    Please disregard as I am mentally retarded. When I did my T-1 Crossover cable I crossed the wrong pair, did a cat 5 instead of T-1. Guess I need to slow down a bit and not auto pilot so much when making my cables.
  8. hoffdog

    configure a pri connection to polycom MGC50

    Trying to set up a pri connection between an 8710 using a TN464F and a Polycom MGC 50 using a net4 card. I have configured the ds1, trunk group, and sig group. Have tried it a billion different ways. Tried it with a t-1 straight through cable and a T-1 Crossover cable. I cannot get this to work...
  9. hoffdog

    s8300 / MM720 isdn & Polcom Video unit

    Good Luck, we have been told that the mm720's do not support video at this time. I have three systems I upgraded a couple months back from IP600's which did just fine with those old BRI cards. But never could get the 720's to play nice. We ended up going with a bridged polycom solution to IP...
  10. hoffdog

    Call won't forward when transferred.

    I can't find anything that would be preventing this call to go through. Is there a supervised / unsupervised transfer option in audix somewhere. My suspicion is that it is trying to do a supervised transfer and the forwarded call is preventing it from releasing for some reason. Any...
  11. hoffdog

    Call won't forward when transferred.

    Tried doing that but I think the problem is in audix somehow. It is not even following her call path. I took everything out and only put in the remote point that was pointing to a cell phone and still went to her office voicemail somehow, didn't even attempt to go to the cell according to the...
  12. hoffdog

    Call won't forward when transferred.

    It's a definity ver 6 with audix (forgive me I forget the ver they are on if needed I will go back and check). Short story is... User forwards her phone to her cell when she goes to lunch. If you make the call directly to her phone it forwards fine,she receives the call. But if you get...
  13. hoffdog

    Missing Menu and standard bar in Voice message.

    I had a user move their menu bars off the voicemail message (for whatever reason is unknown to me) then closed the voicemail. The problem that has arose is that now when ever you open a voicemail in outlook both bars are still missing. I have been able to duplicate the problem very easily(on my...
  14. hoffdog

    4612 phones reset when dialing between Offices

    update for this in case anyone else has this in the future. We had imported translations from one of our outer offices to upgrade a stand alone 8300 to a LSP. Well I guess it had different signaling group settings than the rest of our IP600's that were still in in operation. We had difficulties...
  15. hoffdog

    G150/8700 IP phones lose voice path

    Not sure how they are connected, are they through tie trunks, Direct ip (LSP), etc. If they are tie trunks make sure the signaling groups match on all ends, cause the direct IP to IP connection will cause them to reboot if not. If no tie trunks then I would try disabling the calls share ip to ip...
  16. hoffdog

    IP Softconsole won't beep for second call

    I have a softconsole in a remote office that it only flashes when a second caller (call waiting)and does not beep in her headset to alert her that the call is there. She doesn't look at the screen all the time due to her having mulitple PC's. She is on an g700 (S8300) LSP connected into an 8710...
  17. hoffdog

    4612 phones reset when dialing between Offices

    Equipment rundown. S8710, Comm mgr 2.1, outer offices have a mix between IP600's, S8300's. But what is crazy is I can dial inside my main office no problems, I can dial between offices sometimes goes through just fine. Sometimes the phone resets, it is happening more frequently now too. I cannot...
  18. hoffdog

    HELP

    I had some PC's with that running maxed out and it ended up being W32.Sober.X@mm on those pc's. Try symantec's removal tool to see if that is what happned to them also.
  19. hoffdog

    Need to dial a code before making long distance call.

    Please Disregard, I was misinformed as to the number of Auth codes we could use. The 8710 can have up to 90,000 so this is not an issue anymore. Sorry People! Ed
  20. hoffdog

    Need to dial a code before making long distance call.

    sounds simple but gets a little more complicated. What I want to do is have our users dial a 5 digit client matter number before making a long distance call. I want them to be able to make calls regardless what the digits are. The powers to be want this in order to bill clients for our long...

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