Recent content by techjulie

budbyrd - Is the power supply integrated to the chassis? I've seen a few comments about the power supplies. holdmusic - thanks for the link Thanks! Julie

I have an IP Office installed 6 years ago and am trying to determine when I should budget for a replacement system. We are a school so our budget cycles are very long. I saw the Avaya bankruptcy considerations but just looking at hardware considerations. This...

Thanks for your responses!

Could service account the affect just 1 one user's voicemails? FYI: The user had been hotdesked during the move process.

VM system? VoiceMail Pro 4.2 Is that what you are looking for?

We have a user where the VMs are not being recorded. I have turned off VM in IPOffice 500 manager then deleted the VM folder from Account folder on server and reset up the VM to Copy emails on the Manager. We did moved several extensions including hers and her voicemail has not worked since...

Excellent - Thanks, Gunnaro!!

I hate it when I find the info 3 mins after I post.... OK, so I think this means that I need to shutdown the entire IP500 to replace the card. IS that correct? Still a little unclear on how to restart the system. ........ Installing IP500/IP500 V2 Page 128 15-601042 Issue 27m (02 July 2013)...

I have a question that is so basic it isn't in the install guide. How do I turn IP500 off and back on again? Just the power plug? Do I need to shut down all the modules to replace the analog card? I need to replace an analog card in our system. I have seen it done once and want to do it...

Does anyone have experience running Phone Manager Lite v4.1.17 with desktop clients with Windows 7 Pro? Docs dated in Feb2010 only list Vista as supported. We are on IP Office 500 v4.2.4 and I'm wondering if it would make any different to upgrade to Phone Manager lite v5? I can't find a way...

Thanks! Primary and Secondary DNS were ok (and in correct order). There was a 3rd DNS pointed at the ISP but I have removed that now. Will look more closely at machine's HOST/LMHOST settings because it's the only one having a problem. Will Post when I have solution. -Julie

I am having problems in an 2003 AD Domain with an XP Pro client losing the ability to authenticate. A user will logon successfully to the domain, and after a few hours, seem to lose their credentials. One minute the user will be able to authenticate, the next, authentication will fail...

ah-ha! Good point! I think that was the issue last time -- too long a name. Thanks for your help!

Is there a limit on number of subfolders? I have 780 under one folder currently and it's working fine. I haven't seen any mention of folder limitations in NTFS (checked Google and MS KB). I remember having an issue years ago that involved number of subfolders but can't remember any details...

I was also getting pounded by Bluestell** and Blueinfo**. Turning on the logging per James3838 (9-17) allowed me to pinpoint my weak point. They were using \administrator, which is the LOCAL Administrator account. I'm on NT so I wasn't able to change it using the UserManager for Domains...