Replacing Analog Card

[techjulie]

I have a question that is so basic it isn't in the install guide.

How do I turn IP500 off and back on again? Just the power plug? Do I need to shut down all the modules to replace the analog card?

I need to replace an analog card in our system. I have seen it done once and want to do it myself. I'm IT but also do the phones here.

I think the steps to replace the analog card is:
Power off the system
Unplug the cables from the analog jacks
Unscrew and remove the current analog card
Move the daughter card from old to new analog card
Slide in the Analog card and screw it in
replace the cables to the analog jacks
Power on the system

Am I missing anything? This will save us about $1000 if I can do it myself.
The analog card is IP500 Extn card Phone 8 - PCS05

Thank you for your help!

 

[techjulie]

I hate it when I find the info 3 mins after I post....

OK, so I think this means that I need to shutdown the entire IP500 to replace the card. IS that correct?

Still a little unclear on how to restart the system.

........
Installing IP500/IP500 V2
Page 128
15-601042 Issue 27m (02 July 2013)
IP Office 8.1
7.2 Switching Off an IP Office System
IP Office systems running IP Office Release 6.0 can be shut down in order to perform maintenance. The shut down can
be either indefinite or for a set period of time after which the IP Office will automatically reboot.
During the shut down process, the current configuration in the control unit's RAM memory is copied to the control units
non-volatile memory. For IP500 V2 systems that location is the System SD card.
For control units with memory cards the memory cards can be
shutdown and restarted
separately from the system.
·
!
WARNINGS
·
A shutdown must always be used to switch off the system. Simply removing the power cord or switching off
the power input may cause the loss of configuration data.
·
This is not a polite shutdown, any user calls and services in operation will be stopped. Once shutdown, the
system cannot be used to make or receive any calls until restarted.
·
The shutdown process takes up to a minute to complete. When shutting down a system with a Unified
Communications Module installed, the shutdown can take up to 3 minutes while the card safely closes all open
files and closes down its operating system. During this period the module's LED 1 remains green.
·
When shutdown, the LEDs shown on the system are as follows. Do not remove power from the system or
remove any of the memory cards until the system is in this state:
·
LED1 on each IP500 base card installed will also flash red rapidly plus LED 9 if a trunk daughter card
is fitted to the base card.
·
The CPU LED on the rear of the system will flash red rapidly.
·
The System SD and Optional SD memory card LEDs on the rear of the system are extinguished.
·
To restart a system when shutdown indefinitely, or to restart a system before the timed restart, switch power
to the system off and on again

 

[Gunnaro]

Julie, when lights go out in the front, pull the power cord. Put in the new card, put in the power cord, done.

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[techjulie]

Excellent - Thanks, Gunnaro!!

 

[Gunnaro]

My pleasure, Julie!

And please do check that the extentions are correct after the reboot.
Renumber if needed.

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem