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Recent content by RYLSFAN

  1. RYLSFAN

    MST Trace info?

    thank you once again Thats not my fastball, thats my hurry up and get by you pitch... Satchel Paige
  2. RYLSFAN

    MST Trace info?

    thank you so much! can you tell me that equation so i can do it myself down the road should this happen again? Thats not my fastball, thats my hurry up and get by you pitch... Satchel Paige
  3. RYLSFAN

    MST Trace info?

    16001f17 08001E17 Thats not my fastball, thats my hurry up and get by you pitch... Satchel Paige
  4. RYLSFAN

    MST Trace info?

    I ran an MST trace to try and find a trunk that is giving incoming callers dead air. I think i have it narrowed down but the port number is not in a format that relates to a card, slot, sig group, nothing. does anyone know how to convert the d-channel port number to card, sig group, etc? TIA...
  5. RYLSFAN

    Softphone and IP lic

    I have a customer interested in using an IPO R8 for 40 softphone users that will be call center agents. Questions= Do i need an IP endpoint license as well as a teleworker license for each softphone to work? Any thoughts on only using softphones in this scenario? At what point is it a good...
  6. RYLSFAN

    In call account codes

    Can someone please explain to me how I can mark a call with an account code whie in the call? All I read in KB and in manager help shows account codes as a way to enter info before the call. In the BCM world, calls through a queue could be stamped with an account code so that supervisors could...
  7. RYLSFAN

    IP Office Auto Attendant issue

    what is the code shown for the recording in Auto Attendant? *8101? Thats not my fastball, thats my hurry up and get by you pitch... Satchel Paige
  8. RYLSFAN

    T series IPO Woes

    i feel your pain. i haven't found a way around this yet either, so i am interested to find someone with an answer. closest i have some is to make a 2 digit short code with N as the number. So the user can walk up to the phone and type in 601 or 602 where as 60 is the short code for call park...
  9. RYLSFAN

    Dial by name to mailbox

    That was alot of debug and paste for no reason. I don't know why i had so much trouble last week, but yesterday i removed the assisted transfer and replaced it with normal transfer with $KEY in the mailbox tab and it worked. I promise i tried that at least 3 times without sucess, maybe you were...
  10. RYLSFAN

    Dial by name to mailbox

    here is the mod Thats not my fastball, thats my hurry up and get by you pitch... Satchel Paigehttp://www.mediafire.com/?33f83465l03eau6
  11. RYLSFAN

    Dial by name to mailbox

    Kyle, i built my mod to match yours, couldn't import because of version mismatch, and got the same result. aburpt disconnect. AACon, i'll get my mod online and attach Tech support is recommending upgrading to 7.0 28 Thats not my fastball, thats my hurry up and get by you pitch... Satchel Paige
  12. RYLSFAN

    Dial by name to mailbox

    my bad, i forgot to connect to leavemail. how about this? 13/01 14:26:53.799 vmprov5s (1b,5) 5d8,26e0: IClient::DtmfDetect 04DB69A8 '8 (56)' at 640, length 240 - session:00002b85 13/01 14:26:53.799 vmprov5s (09,4) 5d8,26e0: Session: 00002b85 - Executing request to run node AA.Menu*.0...
  13. RYLSFAN

    Dial by name to mailbox

    my guess is there is where the error is, but i'm not sure what i have done to cause it. 13/01 14:20:49.462 vmprov5s (06,5) 5d8, 660: VMClient::Transfer2 04DBC158 DIAL: (session=00002b7f) 13/01 14:20:49.462 vmprov5s (09,4) 5d8, 660: Session: 00002b7f - SetTransfer=(null) Thats not my...
  14. RYLSFAN

    Dial by name to mailbox

    13/01 14:20:39.676 vmprov5s (1b,5) 5d8,1890: IClient::DtmfDetect 04DBC218 '8 (56)' at 680, length 240 - session:00002b7f 13/01 14:20:39.676 vmprov5s (09,4) 5d8,1890: Session: 00002b7f - Executing request to run node AA.Menu*.0, current stack depth is 2 13/01 14:20:39.676 vmprov5s (09,4)...
  15. RYLSFAN

    Dial by name to mailbox

    the debug tool has already been ran and here is a snippet 13/01 12:26:58.628 vmprov5s (09,4) 5d8, f3c: SendUserInfo Iowa RE 13/01 12:26:59.126 vmprov5s (09,4) 5d8,186c: Session: 00002b04 - Configuring for known disconnect tone length of 0s 13/01 12:26:59.126 vmprov5s (09,4) 5d8,186c...

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