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Recent content by ramiismail

  1. ramiismail

    Avaya IP Office Manager 500 Android Application

    Hello All, I am new to Avaya IP Office Manager 500, can anyone help me with the best Avaya License for linking local extensions to the Android phones and what is the name of the application (I need only to make local extension calls in all over the world) , I have some employees travelling and...
  2. ramiismail

    Invalid Entry When Dialing the Extension from Oustide

    I found something fro example if the extension is 400 I should dial 4400 in order to route, what does this means?
  3. ramiismail

    Invalid Entry When Dialing the Extension from Oustide

    Can you please see the attachment snapshots and tell me what can you seehttp://files.engineering.com/getfile.aspx?folder=c602bac4-64cc-4381-a49d-050d5737eed8&file=Snapshots.zip
  4. ramiismail

    Invalid Entry When Dialing the Extension from Oustide

    Hello All, I have Avaya IP Office Manager 500 v2, when somebody tries to dial the extension from outside it say invalid entry, even I the setup of the auto-attendant for numbers is DialByNumber (Direct), what may cause this problem and please help me by steps because I'm new on Avaya, Thanks,
  5. ramiismail

    Line Groups between two connected Office

    can you please tell me exactly steps im not familiar with avaya, Thanks,
  6. ramiismail

    Line Groups between two connected Office

    Hello All, I have 2 Avaya IP office managers 500 v2 connected through vpn between two different countries, my question is it possible directly to make shortcodes in order to dial directly locally using the line of the country I want? Thanks,
  7. ramiismail

    Avaya IP Office Welcome Greeting file Upload

    I didnt understand you how to do that,I thought if I just apload .clp file it will work after 5 mins automatically, the incoming routing is assigned to AA, Thanks.
  8. ramiismail

    Avaya IP Office Welcome Greeting file Upload

    Hello I have Avaya IP Office Manager 500 V2, I need help I already recorded manually a greeting message by pressing *8101 AA:Answer, but now I get a new .wav pre-recorded file and did the following 1- Convert it to c.11 2-change extension to .clp 3-upload .clp file into System SD | Dynamic |...
  9. ramiismail

    Avaya IP Office Manager 500 Voice Recorded Uploading WAV

    is there another way to upload files other than .wav :(
  10. ramiismail

    Avaya IP Office Manager 500 Voice Recorded Uploading WAV

    then what just uploading the file i didnt understand afeter file -> embedded file management , it just opened the system with its folder and files. Thanks.
  11. ramiismail

    Avaya IP Office Manager 500 Voice Recorded Uploading WAV

    Hello, I didnt find any tab to upload a recorded greetings (.wav) o my Avaya IP Office Manager 500, how I can do that? Thanks.
  12. ramiismail

    Autoattendant Remote Branch Forward Calls

    Hello, I have two Avaya IP Office Managers 500 one in the Main Office and one in another Branch Office,they are connected through VPN and normal calls between extensions between two offices are available, Is there a way to forward all calls in the branch office to the autoattendant in the Main...
  13. ramiismail

    Dialing Not recognized by outside users Avaya IP Office 500

    Ok thank you so I can understand that maybe the new Firmaware solve the problem. Thanks
  14. ramiismail

    Dialing Not recognized by outside users Avaya IP Office 500

    yes from mobile everything seems to be ok, I am using a sip account on a Cisco SPA 112 forwarded to the IP Office Manager, My provider told me that DTMF is turned off but it is on on my Cisco device.
  15. ramiismail

    Dialing Not recognized by outside users Avaya IP Office 500

    Hello All, I am facing a problem when dialing an outside number, if an autoattendant start to speak and I try to dial any number or extension it is not recognized and no action taken, What maybe the cause of that?
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