Recent content by jasonmorrison

Any update on this issue? I have the same problem with an AWS instance. JASON MORRISON THINK CONVERGED ACSS (SME) APSS (SME)

So I just ran the Migration Tool on an IP Office R9.1 and BOOM! As soon as the file was created, All my phones say Wrong Set Type. I even uninstalled the R10 Manager and reinstalled R9.1 and restored from a backup from a couple days ago, no dice ... guess I'm heading to the client site to...

Do you have Consistent NAT turned on under the VoIP tab in the Sonicwall? JASON MORRISON THINK CONVERGED ACSS (SME) APSS (SME)

I am seeing the same error on the same release and setup. JASON MORRISON THINK CONVERGED ACSS (SME) APSS (SME)

You have to check the Secondary Dial Tone box in the ARS table, not on the trunks themselves... BOOM goes the dialtone! JASON MORRISON THINK CONVERGED ACSS (SME) APSS (SME)

Always default everything to G711 ULAW and remove the rest of the codecs from the default list unless there are issues. That's always been my rule of thumb... JASON MORRISON THINK CONVERGED ACSS (SME) APSS (SME)

I've had to replace around 3 out of 10 C110 modules... Avaya just replaces them knowing the issue. They either run great or fail after a few months. JASON MORRISON THINK CONVERGED ACSS (SME) APSS (SME)

If you're using an actual server or PC as the file server make sure TFTP Server option is turned on in Manager. In R8.1 Manager it is off by default. JASON MORRISON THINK CONVERGED ACSS (SME) APSS (SME)

Did the AGC setting fix this issue? I'm having the same issues, from 8.1.43 and now on 8.1.52. JASON MORRISON THINK CONVERGED ACSS (SME) APSS (SME)

tlpeter, yes I saw that they upgraded too. I'm saying after the upgrade the "Please Wait" at random times on the phones seems to have gone away as well. All good news... JASON MORRISON THINK CONVERGED ACSS (SME) APSS (SME)

UPDATE: So far so good. After the update to R8.1.52 the voicemail is still running (Approx 36 hours later). I think that did it. I haven't heard of the 9508 phones saying "Please Wait" either, so fingers crossed... JASON MORRISON THINK CONVERGED ACSS (SME) APSS (SME)

tlpeter: that is what I thought too, but after 2 having the same issue I wasn't sure. etel: I will try this tonight and see what happens. I'll update this post with an answer. Thanks to you both. JASON MORRISON THINK CONVERGED ACSS (SME) APSS (SME)

Has anyone seen this issue yet? I now have it on 2 IP Office systems. Both brand new installs IP500 V2 running R8.1.43 with the same maintenance releace of UCM upgrade. At random times, about every day though, the users start getting a busy signal when accessing voicemail. I log into the C110...

Who is closest to Watford, Herts, WD17 1JY, UK JASON MORRISON THINK CONVERGED ACSS (SME) APSS (SME)

Can anyone recommend a UK BP? I know I can blindly pick and choose from the locator, but word of mouth recommendations are always nice :) JASON MORRISON THINK CONVERGED ACSS (SME) APSS (SME)