Recent content by ahallai44

thread1361-1394853 Above is a related thread for a BCM50 that has been closed. I have a customer with BCM400 that has had a few extended power outages. On each occurrence some of the programming is lost. Mainly it's station programming. The BCM400 was installed for a school/church and there...

I punched down the music source 600ohm output to the violet green pair using cross connect wire. I can hear music at the violet green pair and can also get music to play out of any Nortel phone via feature 86 code. But when I place a call on hold can't hear any music playing just dead air...

Thanks for the reply. I sure hope that is it. I'll give it a try and see what happens.

Just curious if anyone has ran into this problem. Trying to run the debug on MICS 5.0 system. I followed the steps in the FAQ for debug. The problem I run into is when it comes up with the address field. Shows the following: Address: _ This is where I'm stuck. I can only enter one...

Thank you both for the reply. I'll have to check the power supply when I go back out. I didn't even think of the power supply being a possibility but have noticed others posting the same type of problem and the power supply was the issue. Below is the boot up sequence per the install/maint...

I had a working CP150 connected to MICS that is out of commission. I have tried power cycling the CP150 with no luck. It's as if the system does not exist. I checked the ports in the MICS under maintenance/port DN status and all four of my ports show unequiped. Looks like I lost all my...

Funny you mention that luger. That's exactly what I'm using them for. Extending stations on a golf course.

Understood and that's what I thought. lugerlover's post confuses me. If I place the SAPS at the far end as he suggests I would assume it would be regenerating an already degraded signal.

So the SAPS only provides power needed for the phone? It does not regenerate the digital signal from the BCM-50?

I have multiple T7316'(4) & T7208(3) phones over 1000' in distance from a BCM-50 KSU. Do I need to use a separate SAPS unit for each phone? In other words since I have 7 total phones over 1000' from the KSU do I need 7 SAPS?

I never had it turned on.

All, I have had this working at one point but due to complaints from the customer on some bogus report information I attempted a clean installation of Windows XP Pro SP2, with all updates along with Call Center Reporting Server and Client on the same PC. Like I said previously I had this...

Reporting for Call Center is v2.2.112 CallPilot-150 Software is V30.00.72.22

I have call center reporting installed and operational. I was curious if there are any known bugs with the software. If we try to pull an Agent Audit Report. No matter what date we try to put in to view when the data is pulled the only date it shows is the 18th of May 2007. I can pull every...

I currently have my reserved channels set to only 4 of 6. I have the call center set up to answer all incoming lines immediately "0" rings. They have a back up voice mail from there LEC in case the system goes down for any reason such as power loss. For some reason they were getting a lot of...