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CP150 Inactive Feature Codes

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ahallai44

IS-IT--Management
Apr 9, 2005
75
US
I had a working CP150 connected to MICS that is out of commission. I have tried power cycling the CP150 with no luck. It's as if the system does not exist. I checked the ports in the MICS under maintenance/port DN status and all four of my ports show unequiped. Looks like I lost all my programming or the system defaulted. Can anyone confirm if this is correct?
 
Just basics. Make sure s/w card in rear slot. In the begining they had bad power cords. Make sure ports off MICS good. Plug telephone into them to see if they're up. You can hook up a serial connection, recycle power and watch the bootup process.

Is it on a surge protector, did it take a power hit?
 
Thank you both for the reply. I'll have to check the power supply when I go back out. I didn't even think of the power supply being a possibility but have noticed others posting the same type of problem and the power supply was the issue. Below is the boot up sequence per the install/maint manual. We only get to sequence #2. After sequence 2 below the lights on the right side of the unit remain solid for about a minute with the ports on the left not lit. Then the port lights on the left will illuminate for a fraction of a second and go out. It keeps doing this over and over as if it's trying to reboot or something. I hope in fact it's only the power supply!

Note: A correct reboot of the CallPilot 150 is indicated by the following LED
sequence:
1 • LEDs 1 to 4 light for approximately 20 seconds
2 • LEDs 1 to 4 turn off for approximately 25 seconds
3 • LEDs 1 to 4 blink rapidly for approximately 30 seconds
4 • LEDs 1 to 4 turn off for approximately 50 seconds
• some or all of the LEDs 1 to 4 may light to indicate TCM connections to the CallPilot on these ports
• LED lights to indicate that CallPilot is operating normally
If the CallPilot 150 does not reboot, make sure the feature cartridge is in the bottom PCMCIA slot and is properly seated. If the feature cartridge is not inserted properly,
disconnect the power from the CallPilot 150, insert the feature cartridge in the bottom
slot and restore power.
 
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