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Is it possible to use this phone system as a "Clock In" tool ?
- Thread starter HuyNguyen
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Apple pie. Ensure your voicemail email feature is working. Then create a shortcode that when dialed from any phone will go to a VMPro module that does nothing more than prompt for an employee number, then sends an email to HR (or wherever) with "Employee $KEY just clocked in". The email header will contain the date/time info.
You could create a second shortcode to go to a second module that would be very similiar, for clocking out.
Neat idea - employees could dial these shortcodes from any phone, including a cheap pots phone hanging on the wall by the warehouse entrance or whatever.
Peter
You could create a second shortcode to go to a second module that would be very similiar, for clocking out.
Neat idea - employees could dial these shortcodes from any phone, including a cheap pots phone hanging on the wall by the warehouse entrance or whatever.
Peter
A cheap & sneaky solution form peter but it would require a bit of work form the accounts dept ( & we all know how much they like Work)
Another option is to use forced login on all ext & report from CCC (I suspect a clocking in machine would be cheaper).
Another option is to use forced login on all ext & report from CCC (I suspect a clocking in machine would be cheaper).
I was visualizing factory or warehouse workers, not desk workers - for desk workers I agree either CCC or a punch in machine would work.
Or, taking my first solution and spending a tad more money you could use the IVR licence and interface with a DB instead of emailing. Again a punch in machine would be cheaper, but this way staff could clock in/out from anywhere there is a phone.
Peter
Or, taking my first solution and spending a tad more money you could use the IVR licence and interface with a DB instead of emailing. Again a punch in machine would be cheaper, but this way staff could clock in/out from anywhere there is a phone.
Peter
How would a workforce management interface help? That gives you call center metrics meant to run through erlang C routines to forecast staffing requirements. Can't see it helping for clocking in warehouse/factory workers.
Unless you're referring to the clocking in call center agents - yep you could use it for that (tie into payroll database), although I think you need to have CCC already (in which case you could just run a report) to use the workforce management interface, pretty sure it relies on the archiver database. Is this not the case?
Peter
Unless you're referring to the clocking in call center agents - yep you could use it for that (tie into payroll database), although I think you need to have CCC already (in which case you could just run a report) to use the workforce management interface, pretty sure it relies on the archiver database. Is this not the case?
Peter
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